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All reviews bar staff share tables with other barbecue area main restaurant pool area salt water lots of sun beds entertainment every night plenty of hot water small pool three star pool towels the main strip parrots pools bars laguna
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Reviewed 21 January 2017 via mobile

The 3 of us arrived, having booked a one bedroom flat. My daughter was going to sleep on the sofa. The friendly lady on the reception automatically up graded us the a much larger appartment with 2 bedrooms ..that was much appreciated. My wife is French and i Am English, if you want to be surrounded by lits of Brits this might not be the Hotel you want.

Its very international so its a good mix.

My self i liked the hotel very much the staff made it especially around the bar especially Zacharias he was great.

The dancers were the best i have seen in any Hotel...the rest of the entertainment Staff we're very and spoke reasonable English.

Alex the animator was very good he also worked at lunchtime cooking great Pizza.

Stayed: January 2017, travelled with family
Thank Clive S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europehotels, Director de Relaciones con Clientes at Park Club Europe Hotel, responded to this reviewResponded 31 January 2017

Dear Clive,
First, we would like to thank this review and, of cours, your visit to Park Club Europe.
We are delighted to read that your daughter, wife and you met your expectations about our hotel and enjoyed a great time here.
We will be pleased to welcome you again soon.
Best regards.
The management team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2017 via mobile

I am actually at this hotel with my partner on our hols ... we visit Tenerife at least once a year and have always stayed in Cleopatra Palace for the past 8 years ... getting fed up with the same old we decided to give this place a try ... what can I say about this place!!! The rooms are so much nicer and have been updated to a more modern look than the Cleopatra so we are happy with the room ... the food is all inclusive but what we have found it is a mostly German hotel and all dining rooms tables seat 8 which is quite awkward when u don't speak German ... what we have found to do is go around 10.30 before breakfast is finished that way most guests have eaten so u can grab a table with not so many other guests at... breakfast was always only warm a bit off putting.... there is always entertainment on throughout the day if u want to get involved ... daytime there is a buffet lunch and then a selection of food of an evening... not very appetising unless u loved salads then ur in luck .... There is always evening entertainment for children then at 9.30 it's the evening show!!! We have been eating out of an evening as like I said it's quite awkward when u have that language barrier ... the hotel is very clean and all rooms are done everyday with fresh bedding and towels ...there is free wifi but this is only available at reception lounge... I can't fault this place to be honest only the large tables for dinner ... The place has a great location too ... if the language and large tables isn't a problem for u I would defo recommend

Stayed: January 2017, travelled as a couple
2  Thank Michelle V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europehotels, Director de Relaciones con Clientes at Park Club Europe Hotel, responded to this reviewResponded 31 January 2017

Dear Michelle,
Thank you so much for giving us a try and sharing your experience on TripAdvisor.
We are happy to read that you enjoyed your stay despite of the tables and language barrier.
We will be very happy if we welcome you again.
Best regards.
The management team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2017 via mobile

The hotel was ok if your German or another nationality nothing for the British don't even speak our language when they are on stage or notifications on the antanoid the normal can't get a subbed for towels on them from early doors then they appear at lunchtime so disappointed on this the food was ok the hotel was clean but because of the Germans etc I won't be back

Stayed: January 2017
Thank Mick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europehotels, Director de Relaciones con Clientes at Park Club Europe Hotel, responded to this reviewResponded 4 January 2017

Dear Mick,
Thank you so much for choosing Park Club Europe on your holidays in Tenerife.
We are sorry if you did not meet your expectations about us.
We are happy to know that the hotel, room and food were suitable for you.
If you change your mind, we will be pleased to welcome you again.
Best regards.
The management team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 January 2017

First visit to Club Europe, lovely surroundings, nice room, great staff, food was good and bad but lacked variation (superb sea food), breakfast was always cold to warm, shared tables just awkward, sitting outside at the second restaurant was pleasent but little food variation between days, only choice of wine was one brand red, white or rose, and only one lager, 90% Germans or Italians, couldn't understand the evening entertainment compares because the only relayed was happening in German or Italian, what was really annoying was all the main pool side beds (at least 30) were taken with towels by 8.00 in the morning, many then not being used until mid morning, often with folks reading a book fully clothed!!! Gym was only open from about 3.00 to 6.00 and a couple of occasions occupied by youngsters messing around, we still had a great time, all staff, cleaners and entertainment guys were superb, just a hotel more suited for non brits in my honest opinion

Room Tip: Pool view was lovely
  • Stayed: December 2016, travelled with family
    • Value
    • Location
    • Service
Thank Rod K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europehotels, Director de Relaciones con Clientes at Park Club Europe Hotel, responded to this reviewResponded 4 January 2017

Dear Rod,
Thank you so much for taking the time to write this review about your stay at Park Club Europe. Your feedback is always important for us in order to improve.
For this reason, we will evaluate carefully your words and this review will be transferred to the concerned departments in order to take the proper steps to improve.
We are sorry if you did not feel comfortable because there were less british people than expected.
Thank you once again and we would be pleased to welcome you again.
Best regards.
The management team.

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Reviewed 4 December 2016

Not the best hotel for singles or couples. I don't mind kids running around screaming so it wasn't a bad experience. This is a family hotel good for families with small children and babies. The food was overall pretty good. Dinner has a great selection of food, and delicious. Breakfast was mediocre with eggs tasting like powdered milk, and sugary fake orange juice tasting like artificial flavoring. Lunch was decent but they always took away the small salad buffet too early. We enjoyed the live entertainment every evening. Our big disappointment was that we read online that they had a heated pool. Sure the pool is "heated" but only 2 degrees higher than than the freezing cold water in the main pool. Would definitely NOT qualify as warm. We stayed in A block and our bed mattresses smelled really bad.

Stayed: November 2016, travelled as a couple
Thank floralfawn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europehotels, Director de Relaciones con Clientes at Park Club Europe Hotel, responded to this reviewResponded 7 December 2016

Dear floralfawn,
Thank you so much for choosing Park Club Europe on your holidays in Tenerife and for sharing your experience. For us, it is very important to know the point of view of our clients about our product and service in order to improve.
For this reason, your review has been transferred to the concerned departments in order to evaluate it.
We hope to welcome you again soon.
Best regards.
The management team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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