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All reviewsbar staffshare tables with otherbarbecue areamain restaurantpool areasalt waterlots of sun bedsentertainment every nightplenty of hot watersmall poolthree starpool towelsthe main stripparrotspoolsbarslaguna
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Reviewed 4 December 2016

Not the best hotel for singles or couples. I don't mind kids running around screaming so it wasn't a bad experience. This is a family hotel good for families with small children and babies. The food was overall pretty good. Dinner has a great selection of food, and delicious. Breakfast was mediocre with eggs tasting like powdered milk, and sugary fake orange juice tasting like artificial flavoring. Lunch was decent but they always took away the small salad buffet too early. We enjoyed the live entertainment every evening. Our big disappointment was that we read online that they had a heated pool. Sure the pool is "heated" but only 2 degrees higher than than the freezing cold water in the main pool. Would definitely NOT qualify as warm. We stayed in A block and our bed mattresses smelled really bad.

Stayed: November 2016, travelled as a couple
Thank floralfawn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europehotels, Director de Relaciones con Clientes at Park Club Europe Hotel, responded to this reviewResponded 7 December 2016

Dear floralfawn,
Thank you so much for choosing Park Club Europe on your holidays in Tenerife and for sharing your experience. For us, it is very important to know the point of view of our clients about our product and service in order to improve.
For this reason, your review has been transferred to the concerned departments in order to evaluate it.
We hope to welcome you again soon.
Best regards.
The management team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2016 via mobile

Perfect place for winter break in the sun,5 min walk from beach-perfect location next to shops and restaurants.Very friendly staff,lovelly food,many,many choices for every one,many activities for kids and adults,nice few swimming pools and animals which is amazing!recomended!

Stayed: January 2016, travelled solo
1  Thank justynaw719
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europehotels, Director de Relaciones con Clientes at Park Club Europe Hotel, responded to this reviewResponded 30 November 2016

Dear guest,
Thank you so much for choosing Park Club Europe on your holidays in Tenerife and for sharing your experience.
We are really happy to read that you met your expectations and you enjoyed your stay here.
We hope to welcome you again soon.
Best regards.
The management team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 November 2016 via mobile

This is our 4th visit here. We were delighted to be upgraded to K block where the beds are comfy and all is renewed and lovely. Pools have been refurbished to high standard, and recent changes are great improvement from what it was. Hotel has great location which is great for us, what we come here for, mainly German clientele, not many uk here but we like that. Sadly, the food is very basic. We come to Tenerife 2 to 3 times a year and this is by far the worst we've ever experienced. I got really cross that they dare to serve up rotten grapes on the fresh fruit platters. We have sat through it uncomplainingly up till today, but the turkey pieces served for lunch were not cooked through, no fish option in the cafe restaurant at lunch. But the food tonight in the garden restaurant took the biscuit for me, I feel insulted that they can serve up such bad food. We had better in Cuba this year where supplies are hard to get. Fried pieces of salmon rendering it unrecognisable, veg that is only fit for pig food, dried carrot, very unappealing, and the culmination of what's going on in this place, rotting grapes. One morning I picked up a hot boiled egg, only to find it stone cold in the middle, obviously yesterday's eggs warmed up, I could go on, but life's too short. This is now our last visit sad to say. I will supply photos of good accommodation but sadly bad food

Stayed: November 2016, travelled as a couple
4  Thank Cindymayhoward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2016

There were 12 of us . Ranging from 4 months to children parents and grand parents . We all loved this hotel . We had rooms in block b and k . Block b were apartments and k were hotel rooms . I would say k was the better rooms. Pool area is great for kids . Drinks were a bit syrupy for my liking . I drink vodka and coke and think there was an after taste . There were plenty of other drinks and mixers to choose from though . Food was a bit repetitive for an 11 night stay but we ate out several times as there are many fab restaurants minutes away . When we go to an all inclusive hotel we like to use it as a base and also eat out. Don't think alot of English guests stay here but that wasn't a problem for us .

  • Stayed: October 2016, travelled with family
    • Location
    • Rooms
    • Service
Thank Lynnep6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europehotels, Director de Relaciones con Clientes at Park Club Europe Hotel, responded to this reviewResponded 22 November 2016

Dear Lynnep6,
Thank you so much for this review about your stay at Park Club Europe.
We are really happy to know that all of you enjoyed your days here and that your expectations were covered.
We will consider your remarks in order to improve our product and service.
We hope to welcome all of you again soon.
Best regards.
The management team.

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Reviewed 1 November 2016

Really enjoyed my stay here recently. Our superior double room was amazing, two different balconies to choose from. Food, drink, staff all excellent. Hotel cleaned and maintained to a very high standard. As all reviews for this property, tables of eight are not conducive to relaxed dining and really should be reviewed.

Room Tip: We stayed in room 401, I would imagine all rooms are equally quiet
  • Stayed: October 2016, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank lizabethCork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europehotels, Director de Relaciones con Clientes at Park Club Europe Hotel, responded to this reviewResponded 22 November 2016

Dear lizabethCork,
Thank you so much for choosing Park Club Europe on your holidays in Tenerife.
We are really happy to know that you enjoyed so much your days here.
We will be pleased to welcome you again soon.
Best regards.
The management team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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