Just returned from a 7 night stay with my boyfriend and another couple. We had a one bedroom apartment which was big enough for all four of us in my opinion, and although we were unhappy that the 'sofa beds' didn't pull out, they were still comfortable. Location was brilliant! Within easy reach of all the shops, bars and the beach, really couldn't fault that. Receptionists were polite and helpful but couldn't help notice that the place was under construction - re-plastering and painting constantly - bit annoying and noisy!
The worst part of this holiday was that cockroaches were in the cupboards and were constantly running around all over the floor; there must have been over ten in there over our stay! Although we understood that it is a hot country and there are bound to be cockroaches, the fact that they were literally living, undisturbed all over the apartment showed us that the cleaners are not thorough, as when we showed the staff they had had no idea about them living in there. Another awful point was the towels. They were not changed once! Even when we arrived, the towels had an odd smell to them and were not fresh at all. Most days we would put our towels in the bathtub to be washed, but found the same towels back on our beds, folded up - what is the point! We knew this also because we spilt milk and used two towels to clean it up - we had nothing else - we left them outside on the patio to dry over night, next night we came back to find the 'cleaner' had come, and found the foul smelling towels from outside, folded up on our beds! Why they would bring towels from outside into the apartment is beyond me. Also, one day a cleaner came into the room when we were in there and there were no towels on her trolley and we checked after she'd gone and she had actually moved all our towels we were using and had switched them - so we basically all unknowingly shared dirty towels. To me this is basic hygiene and they actually lied by saying they would change them if we left them in the bathtub - very untrustworthy.
Despite those points, everything else was fine, but we did feel a little disgusted by the uncleanliness. The pool was nice and cool, very good for this time of year. Food and drink at the poolside was lovely, inexpensive and staff very polite. We did not see any of the hotel entertainment as we went on a couple of the 'escapade' nights out. For young people these nights are very good and not expensive but even though we are all 18 and like partying, as we were on a couples holiday it was a bit too mental for us! As we were self catering, we chose to go out or food - lots and lots of lovely restaurants to choose from in the area and lots of bars.
Overall, the location and holiday rep made our holiday what it was. The apartment itself was just too unclean and uncomfortable to be in. I would not go back to this hotel again, but would defiantly go back to the area!
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- Also Known As:
- Aparthotel Parque De La Paz Hotel Playa De Las Americas
- Parque Paz
- Parque De La Paz Tenerife
- Aparthotel Parque De La Paz Tenerife/Playa De Las Americas