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All reviews entertainment team pool area interconnecting rooms bar staff great holiday shopping centre branded spirits plenty of choice glass of champagne taxi rank costa adeje siam park evening entertainment every night something for everyone mini club on tap
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Reviewed 4 weeks ago

have returned from our fourth visit to las dalias so they are obviously doing something right to keep us returning !
however the sunbeds are in desperate need of replacing and are of the old fashioned kind, the worst of any iberostar hotels I stay in .
also please don't fall into the trap of other hotels of flooding the restaurant of waiting staff only on questionnaire night and leave it depleted on other occasions as a chain you are better than that
negatives over and probably not bad enough to prevent us returning

Date of stay: February 2019
  • Trip type: Travelled with friends
    • Value
    • Cleanliness
    • Service
Thank runraggedmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReputationOnline, Quality Manager at Iberostar Las Dalias, responded to this reviewResponded 3 weeks ago

Dear guest,

Thank you for your loyalty to our hotel and Iberostar it is very much appreciated as is the review of your most recent stay. We are always very happy to receive confirmation our guests have enjoyed excellent holidays with us and have made some wonderful memories. Our combination of both a friendly and competent service is one of our highest priorities and we are constantly working to provide our guests with a truly fabulous experience. Thank you for providing us with your observations and recommendations, they have been noted and shared with the relevant team managers for their further consideration.

Finally, we thank you once again for your kind comment and we look forward to welcoming you back again. Until then, we wish you all the best.

Kind Regards,

Quality Manager
Iberostar Las Dalias

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

really good hotel, it was our first holiday in Iberostar and we will come back again, I am sure :) I love people who was called Star Friends, they was doing some kind of fun for people in hotel. I can recommend this hotel for everybody, for couples, old people and families with children :)

Date of stay: February 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Iberostar
Thank Tourist25686486123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReputationOnline, Quality Manager at Iberostar Las Dalias, responded to this reviewResponded 4 weeks ago

Dear guest,

We want you to know that your review of our hotel is very much appreciated. We are always delighted to receive clarification that our guests have enjoyed a wonderful holiday and have left with happy memories.
Our combination of both professional and friendly service is one of our main priorities and we are always working to provide our guests ,small and tall, with a genuinely wonderful experience.

Again, we appreciate your positive comments and look forward to welcoming you back again soon.

Best Regards,

Quality Manager
Iberostar Las Dalias

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Spent a just under a week here lovely clean, staff friendly food for all. This hotel has activities going on all through the day, kids club for the little ones and activities for young and old at 11-12 and 3 archery ping pong yoga darts etc. Evening mini disco and after show time. Thanks for entertaining us (Rachael your artwork was amazing) keep up the good work Iberostar Las Dalias we had a fantastic break.

Date of stay: February 2019
Trip type: Travelled as a couple
Thank M2SK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReputationOnline, Quality Manager at Iberostar Las Dalias, responded to this reviewResponded 4 weeks ago

Dear guest,

It has been a real pleasure to read this excellent review of your holiday with us at our hotel and we really appreciate that you took the time to write and share it with us and other travellers. The fact that we were able to exceed your expectations with our excellent standards in every area that characterise our company is of great importance to us. We are just thrilled you had a such fantastic time with us.

We are just thrilled you had a such fantastic time with us. and it is very satisfying to know that you have kept us in your fondest memories and it would be wonderful to welcome you back again.

Best Regards,

Quality Manager
Iberostar Las Dalias

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Amazing hotel! Entertainment is best ive seen. Loads going on all day and night.

All inclusive food and drinks were all good quality.

Situated minutes from everywere you need.

Would and prob will return 100%

Date of stay: June 2018
Trip type: Travelled with family
1  Thank jamesl792019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReputationOnline, Quality Manager at Iberostar Las Dalias, responded to this reviewResponded 4 weeks ago

Dear guest,

We are very happy to learn that you had such a brilliant time in our hospitality. If our multi-faceted efforts in all our areas are appreciated by our guests, this is obviously considered a success for us. We, therefore, find it wonderful that our hospitality, service, entertainment and great gastronomy was so well received by you and that you have written so pleasantly about it.

It would be an honour to welcome you back again in the future until then we wish you all the best.

Kind Regards,

Quality Manager
Iberostar Las Dalias

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Reviewed 4 weeks ago via mobile

All inclusive not usually our thing, but this hotel has got the balance just right. Food is excellent - on a par with anything in the Caribbean. Self service restaurant is clean, bright and staffed with very efficient pleasant staff. Massive choice with something for everyone. The bars are also staffed with professionals who get the job done without any problem queuing etc Drinks are branded and Cava available at all times by the bottle if you need it! Entertainment is provided constantly for children and adults by an energetic animation team who do their job with just the right of persuasion and energy. Evening entertainment is in the large auditorium on the pool level with additional “turns” in the Venus bar on reception level. Things quieten down after midnight and we had no problem sleeping. The hotel was spotlessly clean in all areas inside and out. Adults only area in the pool was a nice touch and getting a bed not the usual pain of having to be up at crack of dawn to reserve a space. In fact the pool does not open officially until 10am and the sun doesn’t get into the pool area until that time (in February) Overall a great place to holiday and can highly recommend

Date of stay: February 2019
Trip type: Travelled as a couple
1  Thank stevehD644YA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReputationOnline, Quality Manager at Iberostar Las Dalias, responded to this reviewResponded 4 weeks ago

Dear Steven,

We would like primarily to thank you for choosing Iberostar for your recent holiday and also for taking the time to share your opinion. Every day is a new challenge for us, based on our passion for providing our guests with an environment similar in comfort to a home from home. Our highly motivated and competent team ensures that our services, as well as our hotel's wealth of modern facilities, provide a holiday of the very special kind for all our guests.

So again, we thank you for sharing this positive review with us Steven and we hope to welcome you back again soon.

Best Regards,

Quality Manager
Iberostar Las Dalias

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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