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“relaxing Holiday”

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Europe Villa Cortes
Certificate of Excellence
Leicester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“relaxing Holiday”
Reviewed 29 June 2012

Just got back from a very relaxing holiday at the Hotel Villa Cortes, staff very friendly and always a smile from them.
Our room was spotless from start to finish, had a lovley view of the ocean.
My husband eyes lit up with the choice of food at breakfast..coffee bought to the table before we had even sat down as they remembered from the morning before.
Have wanted to stay at this hotel for a few years and finally spoilt ourselves and we would go back like a shot..

Room Tip: we had room 228 and would ask for that one again, no noise at all
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sunny G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Director Comercial at Europe Villa Cortes, responded to this review, 30 June 2012
Dear guest,
Thank you for your nice review on your stay at the Europe Villa Cortés.
It was our pleasure to have you with us during your holidays in Tenerife and we are proud and happy that you appreciated our hotel and services altogether.
We are looking forward to welcome you back soon.
Best regards,
The management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,154 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (235)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
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English first
lower darwen lancashire england
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 June 2012

Thank you to all the staff at this wonderful hotel, especially Erika on reception, it was the most beautiful hotel iv ever stayed in, the owner of this hotel should be proud of himself, the quality is second to none, very clean,staff well dressed and could not do enough for you always smiling and helpful and polite, food very good equipped to all nationalities, the upkeep is outstanding, rooms are very spacious and comfortable,free Internet and safe no hidden extras, pillow menu, views to die for, iv been to many hotels and this is by the far the best iv ever stayed in abroad and i am very fussy women, iv been spoiled really as i never want to stay in another hotel but this one in tenerife, its voted a 5 star but to me it was far more than that, i felt like a princess there, so thank you and i do hope to come again, i would recommend this hotel to all people travelling to playa de las americas from the rich to the poor x x x

Room Tip: pool view/sea
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jsmithaclass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Director Comercial at Europe Villa Cortes, responded to this review, 30 June 2012
Dear guest,
What a pleasure to read your comment! Thank you very much for your nice words.
We are delighted to read that you enjoyed and appreciated our product as well as our services.
We truly hope to welcome you back at the Europe Villa Cortés for any future occasions you might have.
Best regards,
The management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 25 June 2012

We stay at this hotel for 9 nights! Evrything war horrible! Food was horrible! At breakfast, coffee cups were dirty! At dinner I found a worm in food; we thock to the manager and he did not know how to apologizeto us but finally said it's normal, as happened at his home for not Spalt better vegetables!!!!! HORRIBLE!!!! HORRIBLE!!!! Very dirty!!!!

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank iliescu c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Director Comercial at Europe Villa Cortes, responded to this review, 30 June 2012
Dear Ms. and Mr. Iliescu,

First of all, thank you for being our guests and for sharing your thoughts about our hotel on Tripadvisor.

As we usually have a high percentage rate of guest satisfaction, we sincerely regret not having been able to reach your expectations and do apologize for it.

However, we appreciate your feedback and we wish to thank you for your open words, which help us to constantly re-evaluate ourselves to improve our product and services.

We truly hope that you could enjoy your last weekend with us and that we could welcome you back once more and show you our professionalism and passion for our industry.

Best regards,
The management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rotherham, United Kingdom
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 20 June 2012

My husband and I stayed at Villa Cortes for 7 nights earlier this month, we found our stay most enjoyable, on arrival we were upgraded to a suite which was most unexpected but much appreciated. We stayed on a half board basis and found the food to be of a high standard. The management and staff were most courtious and helpful and always pleasant, we are looking forward to booking this hotel again in the near furture.

Room Tip: The corner suites have much larger terraces and their own sun beds and are sunny all day.
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Hazel043
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Director Comercial at Europe Villa Cortes, responded to this review, 30 June 2012
Dear guest,
Thank you very much for your nice feedback.
We are pleased to see that you enjoyed your time with us and that the facilities of our resort as well as our staff attitude have reached your expectations.
We would be delighted to welcome you back soon.
Best regards,
The management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 June 2012

Very good service good location nice rooms we enjoyed it

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ruhrpottcoyotin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Director Comercial at Europe Villa Cortes, responded to this review, 30 June 2012
Dear guest,
Thank you for sharing your impressions about your recent stay in our hotel.
We are pleased to see your nice comment and pictures and are looking forward to your next visit.
Best regards,
The management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Europe Villa Cortes

Property: Europe Villa Cortes
Address: Avda Rafael Puig s/n, 38660 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Playa de las Americas
#3 Luxury Hotel in Playa de las Americas
#3 Romantic Hotel in Playa de las Americas
#3 On the Beach Hotel in Playa de las Americas
Price range (per night): ₹ 13,312 - ₹ 26,849
Hotel Class:5 star — Europe Villa Cortes 5*
Number of rooms: 151
Official Description (provided by the hotel):
5* Gran Luxe Hotel, located in the south of Tenerife Island, just in front of the Atlantic Ocean, separated from the beach only by the sea promenade. Each of our rooms and suites are exclusively decorated with Mexican elements, which enhances further the personalized environment.Enjoy also our rich gastronomic offer and discover various types of international cuisine like Mexican, Bavarian, European cuisine and much more. ... more   less 
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Also Known As:
Europe Villa Cortes Hotel Playa De Las Americas
Europe Hotel Cortes
Villa Cortes Tenerife
Europe Villa Cortes Tenerife/Playa De Las Americas

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