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“excellent location, spotlessly clean, well...”
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Very good
34 reviews
Living Room
Living Room with kitchen
Living Room
Kitchen
Living Room
Kitchen
Corridor
1st Bedroom
1st Bedroom
1st Bedroom
1st Bathroom
1st Bathroom
2nd Bedroom
2nd Bedroom
2nd Bathroom
2nd Bathroom
Terrace
Tenerife Royal Gardens
Terrace
Teide
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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 6
Playa de las Americas, Tenerife, Canary Islands

Reviews from our community

Very good - based on 34 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • Any
English first
English first
French first
Any
English first
Chenmoss
Liverpool
Level 3 Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Average appartment -great location and cleaned to high standard”
Reviewed 10 August 2012 for a stay in July 2012

Just returned from a 2 week holiday staying at appartment B-12.

Here are the niggles first -

I had to twice chase up by e mail to ask for directions and arrangements for arrival - which I was only given 2 days before departure. I dont think thats fair putting the stress on wondering if the advert was geniune - I should not have to do the chasing.

The e mail sent to me did not mention there are a number of similar numbered appartments including b012 which i called to first and of course could not get access. I had to ask the security guard to show me the correct location - incidentially the receipt i was given for the appartment was incorrectly labbelled b012.

There is no way you could sleep 6 in this appartment - it is very small and compact.

I may have missed it in the advert - but you are charged 1 euro an hour for the air conditioning - and the air conditioning unit only covers the living room - no units in the bedrooms which are cooled by electric fans. Considering the expensive rental charge seems abit of sharp practise.

The good points the great location , proximatey to the pool and the cleaning to such a high standard. Dont use the supermarket below which is over priced , use the mercano supermarket 10 minutes away behind the mc donalds.

However although a great holiday, when rating the appartment - directions, size, charge for air conditioning and value for money - I would say average.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: cleanliness and location
Liked least: directions and administration prior to travel
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
23 Aug 2012
But there are differences:

All entry information that you send to the week before the holiday. Which was the Royal Garden on a map with a red Sealed road to the apartments. Do not know why you had issues away from him, while you've had the map, with the specified number. B1-2 I do not know from where you pulled the number B012. This is really your fault. Because I have, and B011E (in this case you get confused).

In arrival information are notice that air conditioners are paid 1EUR-80min. It also knew before the trip.
And in our apartments safe boxes free of charge.

That the two bedrooms are small for 6 adults also had to knew, because these apartments accommodate max 4 adults and 2 children. If you are looking for a cheaper option to stay for 6 adults, you have to accept with the fact that there will be uncomfortable. (I was suggested for you separate one Studio, but you didn't wanted an additional charge).
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Reviewed 28 March 2012 for a stay in February 2012

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: cleanliness
Liked least: bedrooms quite small
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
30 Mar 2012
Dear Jerry,

Thank you very much for your kind review and look forward to welcoming you back in the future.

Best Regards
Zivile
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Upminster, United Kingdom
Reviewed 26 March 2012 for a stay in March 2012

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Cleanliness and location
Liked least: Not much storage space
Travelling group: Family with Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
27 Mar 2012
Dear Jenny & Scott,

Thank you very much for your kind review and look forward to welcoming you back in the future.

Best Regards
Zivile
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Herne Bay, United Kingdom
Reviewed 20 February 2012 for a stay in February 2012

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: modern and clean
Travelling group: With Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
People with disabilities Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
23 Feb 2012
Thank you very much for your kind review and look forward to welcoming you back in the future. Kind regards Zivile
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Littlehampton, United Kingdom
Reviewed 19 February 2012 for a stay in February 2012
1
person found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Cleanliness and location
Travelling group: With Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
22 Feb 2012
Thank you very much for your kind review and look forward to welcoming you back in the future. Kind regards Zivile
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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