It's the staff that make this hotel. Bar, resturant and pool staff are friendly, efficient and put in a lot of work to ensure your stay is enjoyable. The rooms, common areas and pool are very, very clean.
I had a couple of problems on check in (not the hotel's fault) and everything was put right for me by the reception staff/manager.
The Riu central reservation system left something to be desired in my experience - I had my booking cancelled with no notification. Once I discovered the cancellation (by a lucky chance), it took a few phone calls to get it reinstated. This could be a one-off problem though.
Rooms are small and, yes, you can sometimes hear your neighbours. But I wasn't disturbed at night by noise (inside or outside the hotel) at all - could be something to do with the measures in the bar!
The timed dinner sitting and the fact that you are allocated a table for your stay seem slightly odd and not something I have experienced in any other hotel. But this is not a big issue.
- Official Description (provided by the hotel):
- The Hotel Riu Palmeras/Riu Palmitos is located in Gran Canaria, Spain, and is ideal for enjoying holidays as a family, couple or with friends and soaking up the good atmosphere radiated by the island. In the calm and central resort of Playa del Ingles beach, you will find this comfortable 4 star complex that offers the service and quality that can be expected of RIU Hotels & Resorts. Everything you could need for relaxing and fun-filled holidays is within easy reach. It includes a fresh water swimming pool, a solarium-terrace and a gym as well as many water sports and two golf courses. In the surrounding area you can also rent a bike, play squash, mini golf or tennis.Credit cards accepted: Visa, MasterCard, Amex, Diners ... more less
- Reservation Options:
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- Also Known As:
- Riu Palmeras Hotel
- Hotel Riu Palmeras / Bung Riu Palmitos Playa Del Ingles, Gran Canaria