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“Fantastic relaxing break”

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Hotel Parque Tropical
Ranked #3 of 135 Hotels in Playa del Ingles
Certificate of Excellence
Reviewed 21 June 2016

Room Tip: Nothing to say really, very good standard serviced every day. Lovely shaded balcony overlooking the...
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  • Stayed: June 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
Thank Karl T
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
H-ParqueTropical, Director de Relaciones con Clientes at Hotel Parque Tropical, responded to this reviewResponded 27 June 2016

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37 - 41 of 485 reviews

Reviewed 17 May 2016

Room Tip: Room overlooking pool and gardens are better for less noise
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  • Stayed: May 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
Thank I1247BJstephenh
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
H-ParqueTropical, Director de Relaciones con Clientes at Hotel Parque Tropical, responded to this reviewResponded 24 May 2016

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Reviewed 15 May 2016

The hotel is very well cared for with lovely gardens and generally quite well designed BUT
1. Pool area is small and too crowded ( sunbeds much too close to each other)
2. The street and parking area outside are used by the young locals as an outdoor disco and get drunk spot. They shouted all night ( till 7am) and left broken bottles glasses in their wake ...no respect for anyone.

Room Tip: Ask for a room as far away from the bus stops outside as possible , otherwise the noise is atrocious...
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  • Stayed: May 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank 187472Bill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H-ParqueTropical, Director de Relaciones con Clientes at Hotel Parque Tropical, responded to this reviewResponded 24 May 2016

Dear 187472Bill,
Thank you very much for your feedback via tripadvisor.
We are pleased to read that you enjoyed your stay with us. We appreciate your nice words regarding the gardens and the design. We are sorry for any inconvenience you faced regarding the noise at night. We are located in a very quiet area of Playa del Inglés and our guest don't suffer normally this kind of inconveniences, we hope that next time your experience will be better.
It will be a pleasure for us to welcome you soon again.
Best regards,
Rocío Sanz, P.A. Management

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Reviewed 11 May 2016

Nine day stay at this boutique resort hotel . Very quiet and restful , Staff were helpful and pleasant . Rooms clean . Near the sea . Lovely tropical gardens . The sound of the surf and the wind in the palms very soothing and conducive to restful nights' sleep. Situated well away from the frantic noise and activity of the Yumbo etc , but easily accessible by a five minute taxi ride . Not impressed by the hotel's apartments TV programmes ...With the exception of CNN all German and Spanish channels , so didn't bother with television .

Room Tip: Rooms and two floor apartments .
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  • Stayed: May 2016, travelled solo
    • Location
    • Cleanliness
    • Service
Thank archiesmalley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H-ParqueTropical, Director de Relaciones con Clientes at Hotel Parque Tropical, responded to this reviewResponded 18 May 2016

Dear archiesmalley,
Thank you very much for your feedback via tripadvisor.
We are pleased to read that you enjoyed your stay at our hotel Parque Tropical. We appreciate your compliments just as your suggestion about the TV programs. It will be a pleasure for us to welcome you again in the near future
Best regards,
Rocío Sanz, P.A. Management

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Reviewed 4 May 2016 via mobile

We read some TripAdvisor reviews before we came and some of the negative reviews mentioned people reserving sunbeds and negative comments about ground floor apartments. Well so far we have found half the sunbeds still available, we had a ground floor room which gets the sun and if you actually walk outside the hotel, the views are lovely (seriously you don't need to see this from the room).

And if you don't like non-english people don't go abroad. There's lots of Germans here but plenty of sunbeds (go figure - there are some nice Germans around LOL!).

Room is clean, matress a bit firm, food is nice, staff friendly. Air con didn't work but was told they don't turn this on until summer - doesn't really matter as you get used to temperature after a few days and there's a nice breeze around. You also have to pay for the safe, but it's only €2 per day and the paperwork says you're insured for €3000.

Beer in the hotel is €2.50 (or €2.90 for a large one) which was cheaper than some of the other bars around.

Location is slightly away from the noisy centre but within walking distance of the shopping centres (close to Aguila Roja which has the Irish bars ).

We haven't finish our holiday yet so will update when we get back with any other positive or negative comments.

Stayed: May 2016, travelled with family
Thank Misterjaytee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H-ParqueTropical, Director de Relaciones con Clientes at Hotel Parque Tropical, responded to this reviewResponded 11 May 2016

Dear Misterjaytee,
Thank you very much for your feedback via tripadvisor.
We are pleased to read that you are enjoying your stay at our hotel Parque Tropical. We appreciate your compliments about our hotel and the location. It will be a pleasure for us to welcome you again in the near future.
Best regards,
Rocío Sanz, P.A. Management

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Additional Information about Hotel Parque Tropical

Address: Avenida de Italia, 1, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Playa del Ingles
#2 Spa Hotel in Playa del Ingles
#3 Luxury Hotel in Playa del Ingles
#4 Family Hotel in Playa del Ingles
#11 Romantic Hotel in Playa del Ingles
Price Range: ₹ 8,419 - ₹ 15,810 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Parque Tropical 4*
Number of rooms: 235
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Also Known As:
Parque Tropical Hotel Playa Del Ingles
Parque Tropical Playa Del Ingles
Hotel Parque Tropical Playa Del Ingles, Gran Canaria

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