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“Very Good Hotel”

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IFA Buenaventura Hotel
Ranked #30 of 135 Hotels in Playa del Ingles
GreenLeadersGold level
Reviewed 31 January 2012

We stayed here for a week in mid January so the resort was fairly quiet. The rooms were spacious and the housekeeping staff kept them spotless although the beds were a bit on the firm side for my taste, perhaps this is how the mainly German guests prefer them.
Our room was on the 6th floor overlooking the pool where all the entertainment took place and could be noisy both in the afternoon and evening when the entertanment was on, it did not bother us but if you like a siesta in the afternoon get a room over the quiet pool.
The system in the dining room where you had to find a table with a green card on it which indicated it was free and turn it over to the red side to show it was occupied was unusual and not explained at check in and if we had not read the reviews on this site the first meal would have been very confusing.
Drinks in the hotel were very reasonable and cheaper than many of the bars outside and the live music in the british bar outside the dining room was very good

Room Tip: Most rooms have a pool view but on some of the lower floors trees block the view from the balcony.
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  • Stayed: January 2012, travelled as a couple
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Thank exc00p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,739 - 1,743 of 3,334 reviews

Reviewed 16 January 2012

I stayed at the hotel at new year, and found the hotel so big, it took ages to walk to your room and room was very basic (less than what you get at a travel inn, in the UK). The pool was nice enough and staff friendly.

They do have WiFI having stayed at other hotels in GC within the last year, they had by far the most expensive (some even offer free WiFi).

I personally wouldnt ever choose to stay at this hotel again, you can get better facilities and better value if you look around a bit harder.

  • Stayed: December 2011, travelled as a couple
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Thank Darren S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 January 2012

Food: Excellent quality and plenty of choices.

Staff: Friendly and very helpful.

Room: Spotlessly clean and big.

Evening entertainment: Mostly for children - we went out every night as there is plenty and varied entertainment in the resort bars.

Hotel bar prices: Very good compared to some pub prices.

Mainly occupied by ignorant Germans but didn't stop us enjoying ourselves.

  • Stayed: December 2011, travelled as a couple
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1  Thank Rob1Chepstow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2012

We had all-inclusive. The food was ok, even if we ate other places in two nights (spent one week at this hotel) I think we saved money at it, and it was a much more pleasure to eat and drink outside when we decided to doo so.

The room was great, except it was a long distance til the reciption. Make sure too by water at the store so you dont have too open the bottle of water at your room for 3.50 euros.
Quite funny with shows with the pool-place in the evning, but I wouldnt spent every night/day at this hotel, it would probably be too boring.

The placement is also OK, in the middle of Kasbah and the English center, ca. 10 min. walk-distance too the beach, ca. 15-20 min. too Yumbo (2,75 euros with taxi from around Yumbo).

Room Tip: Rooms on the south/east side are quieter, but quite long distance from the recipion (we counted 300...
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  • Stayed: December 2011, travelled as a couple
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1  Thank ElisabethTeigen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2011

First almost every complaint I read before our trip was terribly overstated. People wake up on the wrong side of the bed and then EVERYTHING is horrible or disgusting.

Okay the hotel, clean. That cannot be overstated, some places we have stayed reeked of urine, kept us awake all night with disco music or your famous lager louts. None of that at the this hotel.

The staff were friendly if you were friendly. Well, how human is that...?

Parking for our rental car was not a problem. Visit Google Earth and be apprised that the current parking is much better.

The food. Moaners and groaners probably found no mushy peas or similar muck...everyday freshly baked rolls and goodies. Don't miss the freshly made deep fried Churros!!! ( This stupid interface won't accept the their Spanish name. Great. BUT as XMAS approached (we left on XMAS eve) the food did get better and better! One older German gentleman opined that this doubtless was because XMAS guests were paying up the wazoo prices, so the number of main dishes and two soups instead of one, more desserts, etc.

We got last minute deals and one week all inclusive was half the normal price. Had we paid the full tag, we might have some more complaints, but I stick with the BIG OK general critique.

Gardens, pool areas were nice. About folks reserving sun loungers, that is pretty much par for the course at all package tour venues.

The guests were truly an international mix. First Germans, then Dutch, Finns and Scandinavians, some Brits...thankfully not many skin-headed creeps though. A few Spaniards and non-Europeans.

One reviewer wrote that for the price, it was spot on. Yeah, that about sums up the rooms, outdoor spaces, the staff and the food. It was not the Ritz neither was it the 'pits'. A big OK.

Remember that people who write that this or that hotel is hell on earth, don't go there or never again, well they brought their own crap with them; they were miserable fatherless sons on arrival and were the same when they left. They are never happy anywhere.

One of the stupidest things I read was there were only chips and no other potato alternatives. The first evening I counted three and as Xmas time neared, that increased. This is not to mention the pastas or rice.

My personal gripes.
1. One measly little soap sliver the first day...that was all. No soap or shampoo at all. For that their 3 star rating deserves a big nick. So...we bought our own.

2. There was a sexy blue bottle of water that had a paper collar type thing around the bottle neck saying that break the seal and you pay 3.50 Euros. The same stinking bottle was down the road at Spar market for 75 cents. That is reprehensible. Really.

3. You have to PAY for big pool towels and then 5 Euros deposit per towel and a surcharge of three Euros for every time you wanted to exchange for a fresh towel. The Hilton asked for our room numbers but never checked or charged. And then when we misplaced the receipt for the towels they wouldn't refund us our 5 Euro per towel deposit. We did find it in the end, but my heavens...did they think we pinched someone's towels just to get some spare change?

Those three things really bugged me, but every other small scratch, nick or dusty place was like everywhere else we have been. And we have been around. I am 62 and my wife 60.

Would I go again? Yeah, sure. Would I recommend it? Why not? Next time I would skip the the all inclusive, not because it was bad, but because there are so many interesting places to eat, why nail one's foot to the floor? Breakfast en hotel is okay, but give me freedom to explore the other places to eat.

On one thing, not a long walk to the beach, but oh brother from the promenade looking down to the beach, the people looked like ants. It was looking down on Londoners from the Eye. Remember I'm almost 63. If you have wheels check out the blue flag San Augustin beach back up the road toward the airport. Showers and all.

Back home 25 December.

John and Leena

Room Tip: It is a big place, try to get a room near the center of things. We had a long walk to the lifts then...
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  • Stayed: December 2011, travelled as a couple
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8  Thank Chyortnas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about IFA Buenaventura Hotel

Address: Calle Ganigo, 6 | Plaza de Ansite, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Playa del Ingles
#3 Top resorts Hotel in Playa del Ingles
#14 Family Hotel in Playa del Ingles
#28 Romantic Hotel in Playa del Ingles
Price Range: ₹ 5,229 - ₹ 15,041 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — IFA Buenaventura Hotel 3*
Number of rooms: 724
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Also Known As:
Ifa Buenaventura Resort
Hotel Ifa Buenaventura
IFA Buenaventura Hotel Playa Del Ingles, Gran Canaria

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