This hotel was absolutely disgusting.
We arrived late at night with no idea where to go and had to wonder around at midnight with vases and a 4 year old to try and find the sister hotel which was not close by to get our keys and enter the hotel.
Once we had done this we were appalled at the state of our room. It looked nothing like the picture for a start- there were cracked and holes in the doors, the balcony doors did not lock, there was mould in the bedroom and bath room. One of the 4 beds (for 4 people) was broken the lats were all snapped and digging through the mattress. 2 of the mattresses had wholes in and all 4 were stained. And the appartment had insects and bugs everywhere!
My husband returned to the sister hotel to complain as the living conditions were in fit and there was no one on duty at the hotel. He was able to find a security guard from another hotel to ring staff from our hotel and we were moved rooms for that night then that rm was booked out the next day so we were moved to a different hotel.
The pool is also empty and derelict so we were lied to by the travel agent who assured us there was a pool for our little girl to sleep in.
Luckily for us the new hotel (apparentments) we were moved to were nice - basic but clean and nice (Mediterranean suites)
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com and Hotels.com so you can book your Apartamentos Catalonia Gardens reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Apartamentos Catalonia Gardens Hotel Salou
- Catalonia Gardens Hotel Salou
- Apartamentos Catalonia Gardens Salou, Costa Dorada