It is quite a few years since we stayed at this hotel and overall we enjoyed our stay. The room was clean and comfortable but on the side of the hotel that gets the afternoon and evening sun, unfortunately the air con could not keep pace which made getting ready for dinner unpleasant. The food was good, breakfast being really good but the servery is not laid out in a good way being along one wall which meant you could not really see the food on offer because of people in a queue or someone trying the push you out of the way to get what they wanted but this will improve with the refurbishment. We did have one grumble with the dining room at dinner, which they only serve until 9 pm, if you dined late you were treated to the staff preparing for breakfast e.g. bringing in juice machines etc before we had finished eating. Drinks are not too expensive and the bar staff are good with the exception of one or two who need further training in manners and customer service, they could take a few lessons from the bar staff at the Hotel Pez Espada, (also MedPlaya) just down the road. The reception staff were very friendly and efficient, an asset to the hotel. I must also mention our Thomson 'Rep' Gary who is one of the few really good reps I have meet in over 30 years of travel.
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- Also Known As:
- Hotel Riviera Benalmadena