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Reviewed 24 November 2015

We really enjoyed our stay. Staff was very professional and went out their way to make our stay great. Indoor heated poor and Fitness room were great accommodations. We will definitely be staying again.

Stayed: November 2015, travelled with family
Review collected in partnership with this hotel
Thank kamekah712
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityInnMesquite, General Manager at Quality Inn Dallas East, responded to this reviewResponded 25 November 2015

Dear Guest,
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.
We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
Kind regards,
A K Shah
General Manager
Quality Inn Mesquite TX
9722856300

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2015

The whole place smelt like wet dog. My room even worse with the lack of air flow.
The furniture looked like it came from my great grandmas house. Way over priced for what you get, I've stayed in $50 rooms that were a lot nicer.

Stayed: November 2015, travelled on business
Review collected in partnership with this hotel
Thank stephenkO9071KG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityInnMesquite, General Manager at Quality Inn Dallas East, responded to this reviewResponded 19 November 2015

Dear Stephen,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Sincerely,
A K Shah
General Manager
Quality Inn Mesquite TX
9722856300

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2015

The room was great but I was still not happy that I get there and I had reserved a room for Nov 13 back in September. Called on the 8th to add another day and was TOLD it would be the same price. I get there and instead they had cancelled my room for Friday and then charged me almost 30 dollars more than what I was told. That should not have happened.

  • Stayed: November 2015, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank TammerB2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityInnMesquite, General Manager at Quality Inn Dallas East, responded to this reviewResponded 19 November 2015

Dear Tammer,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Sincerely,
A K Shah
General Manager
Quality Inn Mesquite TX
9722856300

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2015

Overall this location is pretty nice. They are making improvements so I think that it will only get better. Breakfast is pretty good but I had to ask for Cream Cheese for the bagels. One caveat though; there was not any type of extra security lock on the inside of my room. They need to look into this oversight.

  • Stayed: October 2015, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Craig K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityInnMesquite, General Manager at Quality Inn Dallas East, responded to this reviewResponded 6 November 2015

Dear Craig,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Sincerely,
A K Shah
General Manager
Quality Inn Mesquite TX
9722856300

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2015

it was a good stay. the only thing that needs to be fixed is that the web price said $65.00 but when I got there it was $75.00. the staff member at the desk said that the home office has not updated the web to the current price, which I should have gotten the $65.00 because that was what was advertised. other than that it was a nice stay..

  • Stayed: October 2015, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jayneeng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityInnMesquite, General Manager at Quality Inn Dallas East, responded to this reviewResponded 6 November 2015

Dear Jayneen,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
Also I Apologize for the rate discrepancy you had, Our rates keep changing often. Please let me know when you are back in town and staying at our hotel, I will make sure I take care of you with the rate.
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
Sincerely,
A K Shah
General Manager
Quality Inn Mesquite TX
9722856300

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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