Lovely property.The pool with the bar is not to be missed.Property right on the beach.Good rooms,awesome pool good hospitality.Very smiling n helpful staff.overall a good place to stay .enjoyed our stay there.location of the resort is also superb
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I will start with what I found unacceptable: the closure of the main restaurant because of some middle size group. If I remember correctly this happened during dinner time at least twice. The other restaurant (a bar in fact) had rather limited choice of food and packed with people because the main restaurant was out of bounds. This, taking into account that the group or groups were rather small, a dozen of people perhaps. They occupied like 1/3rd - 1/4th of the indoor part and no food was served for anybody else.
On more positive sides... food was generally good, room clean, spacious, staff kind and helpful. Food/beverages prices reasonable. The pool good for kids. Hotel grounds were nice. Unfortunately the beach adjacent to the hotel was literally piling with rubbish so was the the vicinity of the hotel.
Oh, well, I am still waiting to get any response to my emails sent to the hotel before our trip.
Hi amdsg,
Thank you for choosing us as your family's home and for sharing thoughts about your stay.
Our resort takes pride in providing a combined sense of comfort and happiness; I am glad you had an overall satisfying stay. I appreciate your favorable comments on how you like the cleanliness of the room and the food served. Our accommodating staff would be pleased to hear about your kind remarks on how you view their service. These points exemplify the standards that we aim to provide to all guests.
Your dining experience should have been a breeze but I'm sorry to read your dismay because of the closure of the main restaurant. I understand this affected your stay. Do not worry, I have shared your thoughts with our team and I am sure they will use this to provide a better service.
Again, thank you for staying with us and we look forward to hosting you on your next visit.
Cheers,
Glaiza G.
Case Manager
IHGService
This hotel is very good. We had a family room with a large balcony and an uninterrupted view of the ocean. The deals offered by the hotel were great value. The breakfast was very good and the Palms and Envy restaurants offer a good range of food.
The staff were amazing without exception. The activities and interaction with kids is tops. It is one of the best for hotels we have stayed at and recommend it for families especially.
This Resort Hotel is one of the best in Bali. Facilities are complete and clean! Rooms are great as the veranda overlooks the pool. They have a restaurant that offers great Balinese food. At night, they have a Balinese folk presentation in front of the restaurant. They also have a coffee and pastry shop.
Perfect situated Hotel Resort in a quiet street. This property is laid back about 60 metres from the sea, with inviting large swimming pool, pool bar, restaurants, coffee shop and of course the 5 star Tea Tree Spa.
The Front office staff and Reception very friendly, will help you with any queries you might have.
The rooms are nicely furnished with sufficient furniture, safe, minibar, tea and coffee making facilities, wardrobe ,power points and decent size bathrooms.
Breakfast is taken in the Palms Restaurant, where there is a very good selection of different choices of food.
Their other restaurant, ENVY, is located in a lovely setting overlooking the beach. Highly recommended for their various high class dishes.
Security is well controlled at this resort and staff are very friendly. Definitely a place to visit again
Dear UKNorseman
Greetings from the island of the Gods and a thousand temples!
What can I say when 'thank you' doesn't quite seem enough but anything more seems to lack sincerity :)
Thank you for taking the time to post your review on Tripadvisor and thank you for tipping your hat to us and for recommending Holiday Inn Resort Baruna Bali to future guests. I am glad that you enjoyed your stay with us.
Warmest Regards,
Lely Elfrida
I'll start by stating the specialities of the resort- the first being the spacious family suite where we stayed in. We were 3 adults with 1 kid and the room provided us with one king size bed, 1 sofa cum bed, 1 single bed and still the suite had enough room left for other furniture. The pleasant suprise was the separate dressing room. So the room was one of the largest in Bali.
2. Secondly, the Breakfast had ample choice plus some Indian options too. The Indian food sometimes was not that good. But getting Indian food in foreign land seems a blessing.
3. The property is right next to the beach. So we could have the enriching experience of cycling by the beach in that cool air.
4. Its very near to airport and also there are many places to shop and eat. We even managed to find vegetarian Indian food( that too tasty). But being near to airport means that for every sightseeing tour, the travelling time would itself comsume half of your day.
Overall I would recommend Holiday Inn Resort since in a place like Bali where there is not much for sightseeing, so its better to relax and enjoy after booking a 5-star resort which is affordable too.
Dear SonakshiA12,
Greetings from the island of the Gods and a thousand temples!
Your review is wonderfully thorough and I hope that many future guests look to your review as a genuine account of what was clearly a delightful few days in Bali. From all of us here at Holiday Inn Resort Baruna Bali.
Thank you for enabling us to facilitate this experience for you. We look forward to your return, as well as welcoming future guests who choose to stay with us as a result of your generous review.
Warmest Regards,
Lely Elfrida
