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“Comfortable and user friiendly”
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McAllen - City of Palms in the Texas Tropics Living Room
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Very good
3 reviews
Street View
McAllen - City of Palms in the Texas Tropics
Living Room
Dining Room
Entrance - Dining Room to Kitchen
Newly-remodeled Kitchen
Newly-remodeled Kitchen
Newly-remodeled Kitchen
Breakfast Nook - Wine Bistro
Master Bedroom
Master Bedroom - seating area
Master Bedroom
Newly-remodeled master bath
Newly-remodeled master bath
Guest Bedroom
Guest Bedroom # 2
Newly-remodeled guest bath
Newly-remodeled guest bath
Bill Schupp Park - 2 blocks from our home
Bill Schupp Park playground for kids
Bill Schupp Park - playground for kids
Bill Schupp Park - ampitheater
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Holiday Rental House -
3 Bedrooms, 2 Bathrooms, Sleeps 8
McAllen, Texas

Reviews from our community

Very good - based on 3 reviews
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Reviews from our community

Date | Rating
  • English first
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English first
English first
English first
Lakeland, Florida
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Comfortable and user friiendly”
Reviewed 27 June 2014 for a stay in June 2014
people found this review helpful

The house was very nice with good amenities. Very comfortable. Two problems: 1. person sleeping in 2nd BR kept getting bitten by something; we could not see what. 2. 3rd BR ceiling fan light had broken switch and we had to take out bulb to run fan without light being on. Fixture globe fell and broke 1st night. Except for these 2 problems we really enjoyed our stay. Would stay there again if these items are addressed.

How easy was it to book the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Travelling group: Large Group
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
7 Jul 2014
Thank you for your review. I appreciate your feedback, and although it seems your stay was overall very positive, I regret that it was less than a perfect experience. We have had only 5-star feedback on the other website where we have this property listed.

I should note that, if we had been made aware of your issues while you were still at the property, we would have promptly remedied them. I'm sorry you didn't take that step since you had the contact information for our local property manager and actually met him at check-in.

You should know that we have an exterminator routinely visit the property. During the entire time that we stay there, we have never had any insect problems whatsoever. It seems likely that whatever you experienced was something you brought into the property from outside in your clothing or persons. Regarding the light switch in the third bedroom, our local manager could have resolved that issue quickly if you had let him know while you were there.

Next time you stay with us, I strongly encourage you to contact the property manager if you have any problem whatsoever, no matter how small. We stay in this house a good bit, too, and we want it to be a perfect experience for everyone.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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