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Reviews (429)
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Reviewed 3 February 2018

The rooms have a cozy sitting area, a comfortable bed and distinguished furniture. Room size might not be as spacious compared to some of other Inn&Suites in Lubbock or Texas. They have rather the area of high-class hotel rooms in Europe of in the Far East. The windows cannot be opened. Laundry service is organized by the hotel and is rather expensive. There is no self-service. No complimentary bottles of water. Breakfast is ok. Gym is well equipped. Swimming pool is rather small and shallow (1.1m) w/ nicely warm water.

Room Tip: A room on the top floor to avoid hearing anyone walking above you - the
  • Stayed: January 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank ToThePoint2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kassidy C, Director of Sales at Hyatt Place Lubbock, responded to this reviewResponded 15 February 2018

Thank you for your positive review! We look forward to welcoming you back to Hyatt Place Lubbock.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2018

This is a nice and new hotel with ample sized rooms and are appointed very well. I love the blackout curtains that are the best I have had in a hotel room. It is convenient to the Texas Tech campus and is in the middle of the student housing area. We were very disappointed in the breakfast they served. I do not expect a lot from a hotel breakfast bar but what they had over two mornings on my latest trip was the worst I have every had. We will probably spend a few more dollars and stay at the Overton the next time. WJ

Room Tip: We stayed in their standard King room and it was plenty big for us.
  • Stayed: January 2018, travelled with family
    • Location
    • Rooms
    • Service
1  Thank William J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kassidy C, Director of Sales at Hyatt Place Lubbock, responded to this reviewResponded 15 February 2018

Thank you for your review. I apologize that our breakfast was not satisfactory. We look forward to welcoming you back again soon.

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Reviewed 27 January 2018

Great staff. Very clean and good sized rooms with comfortable beds, irons, in-room coffee maker, a desk, FREE wireless, a stone's throw from Tech and the best areas of Lubbock. Decent breakfast included. Smallish bar but at least they have one. Basically everything you'd want for a reasonable price.

I'm not a Hyatt traveler generally but this one has me thinking about switching!

  • Stayed: January 2018, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank MisterMikeSeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kassidy C, Director of Sales at Hyatt Place Lubbock, responded to this reviewResponded 15 February 2018

Thank you for your positive review! We look forward to welcoming you back to Hyatt Place Lubbock.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 January 2018

Exceptional Choice. Hotel is in an ideal location with easy access to the highways or campus. Breakfast was always warm with staff continuously inspecting for spillover counter clean up and ensuring there was enough food for guests. Coffee was great as well.

  • Stayed: January 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Norma_E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kassidy C, Director of Sales at Hyatt Place Lubbock, responded to this reviewResponded 15 February 2018

Thank you for your positive review! We look forward to welcoming you back to Hyatt Place Lubbock.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2018

Enjoyed the staff. smiled all the time. The rooms were clean fresh. Chexk in was easy. Centeal location to campus. Easy access to freeway. The only sad part was the breakfast. Powdered eggs. Not impressed.

  • Stayed: January 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank lesleyfox05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kassidy C, Director of Sales at Hyatt Place Lubbock, responded to this reviewResponded 15 February 2018

Thank you for your positive review! We look forward to welcoming you back to Hyatt Place Lubbock.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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