We earned a free night with holiday inn rewards , which by the way is great , if you haven't joined you should , anyway the hotel was a free night and we arrived and they required a credit card for incidentals? what incidentals I asked , I didn't want any charges on my card for a free night but they required it so we did that the room doors have decent security with a card wave feature, and the rooms were decently decorated , however nothing fancy . The bed, however firm, that was nice , however the blankets we thick sheets at best . on the website , they asked for preferences , oh that's a nice touch I thought , that turned out to be useless. I asked for a ground floor room close to the pool , we are in 208 over halfway down the hall , 2nd floor, I asked for extra pillows nope , the front desk during the evening prior to nights , phone rang rang rang , no answer , wife finally went down stairs and got service herself . I asked for the extra blankets and pillows , no chance of them bringing them up ., the pool water was cold , no warmed pool? the elevators graffiti scrawled all over the plastic coverings . Most of the holiday inns are pretty nice , however this one needs a little tlc , the hotel rooms look worn and dated lighting is more for an art gallery than a hotel room . Yes it was a free night but free or paid all rooms should be the same. . Not the worst , however I will probably , not stay here again , I will search elsewhere in the area for a different holiday inn , even if I have a free night I will not redeem them here , I will pay for a better hotel and save my points
- Official Description (provided by the hotel):
- Wide-open skies and rugged landscape characterize this region, known as the South Plains. Growing larger each year, this bustling city still retains its West Texas charm, and when you stay at our hotel's facility in Lubbock, we'll make sure you get a big dose of Southern hospitality. Because we're right off Highway 82, we're just minutes from Covenant Medical Center, Texas Tech University and the businesses of downtown Lubbock. The hotel's staff is also happy to assist if you need to host a seminar or gathering in one of the event rooms. To prepare for the meeting, feel free to use the Business Center and the complimentary wireless HSIA. While you compare hotels in Lubbock, keep in mind that we're just moments from South Plains Mall and short walk from Canyon West Shopping Center. For more information on the city's history visit the National Ranching Heritage Center or the Buddy Holly Center. Our accommodations are also close to Main Event, Joyland Amusement Park, the Depot District and the American Wind Power Center. The Holiday Inn Express® Lubbock West hotel has premium amenities at a price you can afford. Sample all your breakfast favorites at the free, hot Express Start Breakfast Bar before exploring Lubbock, or hit the hotel's Fitness Center for an invigorating workout. Visit us on your next trip and enjoy unique features like our aquarium that houses a catfish named Paws. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Hotel And Suites Lubbock West