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All reviews breakfast ambassador room lighting is sitting room light sleeper breakfast attendant living area top floor great hotel texas tech university biscuits definitely stay here again free breakfast staff was friendly waffles erika perla lamp
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Reviewed 6 May 2017

This is my second visit to this hotel. The reason for the return trip was the first visit was an excellent experience with the hotel and the team of Melissa, Pearla and Erica. These ladies and this hotel have gone above and beyond assisting me and my family and with this being my second trip here, their is no doubt it won't be my last. As a Choice Hotels member, it is great to see the courtesy and smiles and more importantly the hospitality when we show up after the long trip here. Overall great experience and this team is top notch in every aspect. Job well done Ladies!!

Room Tip: Off the highway but very quiet if that makes any sense. New hotel so I believe it was built with the highway in mind. Excellent room.
  • Stayed: May 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank duanedetweiler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DHSLLCTX, Guest Relations Manager at Comfort Suites University, responded to this reviewResponded 15 May 2017

Thank you for the wonderful review!! We will be sure to pass along your comments to our team. They will be so excited to hear this!! And thank you for being a valued members of our Choice Privileges program. We look forward to having you stay with us again.

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Reviewed 25 April 2017

Only good things to say about our brief stay. Staff was friendly at check in. I requested a room on the top floor away from the elevator when I booked and they delivered. The room and bathroom were very clean and quiet. The pool and fitness room were clean as well.

There were teenage athletes staying in the hotel and I noticed the security guard reminding some of them to be quiet, although they did not bother us. It was good to see the staff being proactive.

The reason we were in Lubbock was to tour Tech. The hotel was in a great location for our itinerary, allowing us to get there and back in about 10 minutes each way. If our son ends up going to college here, we'll definitely stay here again. Completely recommend!

Room Tip: Hotel is on a side road that "Y"s" right off of the feeder. Be prepared.
  • Stayed: April 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank KTrouble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DHSLLCTX, Guest Relations Manager at Comfort Suites University, responded to this reviewResponded 15 May 2017

We appreciate your valuable comments!! You are absolutely correct about our location being so close to the Texas Tech University campus. In the short time we've been open, we've become a popular hotel for business and leisure travelers alike. Thank you for recognizing our location, facilities, comfortable rooms and customer service. As you're planning to stay with us again, I want to share information on Choice Privileges with you. This gives you the faster way to free nights, instant rewards, dream getaways, more points and access to our lowest member rates. We look forward to welcoming you again to Lubbock, TX.

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Reviewed 22 April 2017 via mobile

Brand new property so every thing looks nice and shiny. The staff is pleasant. Beds and pillows are nice. Wi-Fi is reasonably speedy. Only a few negatives, no where close to walk to for food or really anything else.

Stayed: April 2017, travelled with family
Thank Ron R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DHSLLCTX, Guest Relations Manager at Comfort Suites University, responded to this reviewResponded 15 May 2017

Thank you for your review and also for staying at our new hotel in Lubbock, TX. You are right about walking anywhere in Lubbock. This city is actually quite big! When we chose this location, we tried to address the need for a clean, comfortable, and affordable hotel near the University campus and Medical Center hospitals. There are multiple chain restaurants, coffee shops/eateries and local restaurants within 1-3 miles of the hotels. In fact one of the most common feedback we receive from our guests is regarding our convenient location, besides our many complimentary amenities. We look forward to welcoming you back to Lubbock, and to our hotel again.

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Reviewed 6 April 2017 via mobile

Very nice hotel! The staff was friendly ,The room was clean, only downfall was the pool being closed so we didn't get to enjoy it but everything else was wonderful! Would stay at the property again. Free Wifi, Free Breakfast and great rates.

Stayed: April 2017, travelled with family
Thank 6068cjb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DHSLLCTX, Guest Relations Manager at Comfort Suites University, responded to this reviewResponded 15 May 2017

Thank you for your time in giving us this review. We are a new hotel so please pardon our interruption with the pool as we were getting started. Our pool and all facilities are brand new and are now fully operational. We are pleased to see our guests enjoying our comfortable rooms, amenities, and customer service. There are a number of restaurants, coffee shops and eating places close to the hotel. As you're planning to stay with us again, I want to share information on Choice Privileges with you. This gives you the faster way to free nights, instant rewards, dream getaways, more points and access to our lowest member rates. We hope to be your hotel of choice on your future Lubbock, TX visits.

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Reviewed 5 April 2017 via mobile

We stayed one night for the G Brooks concert. The location is great for easy access to United arena. 10 minute ride with Uber. Many restaurants within 5 minutes. Hotel is brand new and very clean an pretty. Only complaint is you can hear everything going on in the halls. Lubbock has very few quality hotels so this is one I would definitely stay at again.

Stayed: April 2017, travelled with friends
Thank 1cjdavis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DHSLLCTX, Guest Relations Manager at Comfort Suites University, responded to this reviewResponded 15 May 2017

We appreciate your valuable comments and feedback!! We are excited to be one of the newest hotels in Lubbock, TX located near the University campus and various Medical Center facilities and hospitals. Thank you for recognizing our facilities, comfortable rooms and customer service. There are a number of restaurants, coffee shops and eating places close to the hotel. As you're planning to stay with us again, I want to share information on Choice Privileges with you. This gives you the faster way to free nights, instant rewards, dream getaways, more points and access to our lowest member rates. We look forward to welcoming you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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