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Reviews (70)
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Reviewed 19 April 2017 via mobile

This hotel was the best choice in this area, however it wasn't up to the typical standard for a holiday inn express. The worn furniture, the mold on the shower ceiling was bad. The tv channels weren't working and the front desk said that wasn't a problem, it was normal.

Stayed: April 2017, travelled on business
1  Thank kreedkinz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tammy W, General Manager at Holiday Inn Express Hotel & Suites Jasper, responded to this reviewResponded 24 April 2017

Thank you for this information, I apologize for the issue with the cable channels and I will look into this matter. We are starting our renovation September of this year and should be completed by late December.

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Reviewed 3 April 2017

Wonderful room for two nights with friendly staff, great breakfast choices and very clean rooms. Comfy beds and updated decor. Lots of convenient parking. Breakfast was amazing with pancakes and omelets freshly made, along with biscuits and gravy, cinnamon rolls and cereal. We would highly recommend this hotel!

Room Tip: Third floor end was great for us!
  • Stayed: March 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank PamandSteven505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tammy W, General Manager at Holiday Inn Express Hotel & Suites Jasper, responded to this reviewResponded 6 April 2017

Thank you for the review

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Reviewed 29 September 2016 via mobile

Beds comfortable and wonderful pillows. Bathroom clean and plenty of towels. Would have been nice to have a larger selection of channels for t v viewing. But overall I would definitely stay here again.

Stayed: September 2016, travelled as a couple
Thank CindySG429
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tammy W, General Manager at Holiday Inn Express Hotel & Suites Jasper, responded to this reviewResponded 30 September 2016

Thank you for your comments and suggestions

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Reviewed 12 August 2016 via mobile

Needs renovation in rooms. Front desk, breakfast, Charlie in maintenance and housekeeping very nice and helpful. The rooms are worn out. Furniture is worn through to stuffing. Fabric stained all over. It needs a major overhaul there. Everything working well in fitness room.

Stayed: August 2016, travelled on business
1  Thank Waymey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tammy W, General Manager at Holiday Inn Express Hotel & Suites Jasper, responded to this reviewResponded 15 August 2016

Renovations will begin this November thank you for the review

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Reviewed 19 July 2016

Stayed here twice. Both times the place was packed with family reunions. However, the hotel was very quiet. A good variety at breakfast. Fresh cookies and milk in the lobby at night! I will choose this hotel again if I find myself in Jasper.

Stayed: July 2016
Thank jady55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tammy W, General Manager at Holiday Inn Express Hotel & Suites Jasper, responded to this reviewResponded 25 July 2016

Thank you for the Five Star review, we look forward to having you again

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