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“Excellent Customer Service”

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Dallas/Fort Worth Airport Marriott
Ranked #20 of 79 Hotels in Irving
Certificate of Excellence
Reviewed 25 June 2016

We had an unexpected delay in Dallas and ended up booking this hotel last minute. The shuttle picked us up at 3:00 am. We told the driver we had not been served dinner on our flight and he unexpectedly stopped to allow us to purchase some much needed food. WE WERE SO HUNGRY! This was so nice. It was so late, and we were so tired and our check in was very quick and appreciated. Our room was very comfortable and we had a very much needed rest. The only complaint I have is the charge for internet. Who does that these days?

  • Stayed: June 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Reitziger1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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179 - 183 of 599 reviews

Reviewed 23 June 2016

Want to feel that you're a very welcomed friend? then stay here! We had just arrived from an overseas trip and walked into the lobby and were greeted like royalty! Everyone treated us like old friends.... the reception staff helpfully walked us to our room and showed us around! We felt like kings and queens! Tamara was particularly sharp when we checked out! needless to say we will definitely stay there again and again!

  • Stayed: June 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank jnjdougan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2016

I have stayed at this Marriott a few times. It is always friendly with good service. I joined the rewards program, but after multiple stays found out that I get better rewards by booking through Expedia or Trip adviser than through their rewards program. I still have not qualified through their program after many stays, yet after just 3 booking from internet sites I got over 50% off a room on my last stay.

Room Tip: End rooms are quieter and some have balconies
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  • Stayed: May 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Tony H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2016

Visited for one night due to connection times at DFW. Good Marriott hotel with the standard levels of furnishings, service and food that is to be expected. The hotel also provides a shuttle service to and from the airport. If staying at DFW you won't go wrong using this hotel.

  • Stayed: February 2016, travelled on business
    • Location
    • Cleanliness
    • Service
Thank AyrshireManAyr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2016

This is a fantastic option if you need to stay close to the airport in Dallas. The rooms are modern, clean and well equipped. My experience checking in and during my short stay was very pleasant.

The only reason why I rate this hotel at 4 stars instead of 5 is because of the charge for wifi. I believe is very high. Perhaps many other hotels charge the same but it doesn't mean it's fair. This is 2016, wifi shouldn't cost that much anymore!

Room Tip: Try the "Old Fashioned" at the Urban Spur. Surprisingly one of the best ones I had so far.
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  • Stayed: June 2016, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Joel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dallas/Fort Worth Airport Marriott

Address: 8440 Freeport Pkwy, Irving, TX 75063-2521
Region: United States > Texas > Irving
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Luxury Hotel in Irving
#24 Business Hotel in Irving
Price Range: ₹ 7,388 - ₹ 22,165 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dallas/Fort Worth Airport Marriott 4*
Number of rooms: 491
Reservation Options:
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Also Known As:
Dallas/Fort Worth Airport Marriott North Hotel Irving
Marriott Hotel Irving
Marriott Irving
Irving Marriott

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