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“Sweet comfort” 4 of 5 bubbles
Review of Omni Houston Hotel

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Omni Houston Hotel
Ranked #23 of 499 Hotels in Houston
Certificate of Excellence
Houston, Texas
Level Contributor
42 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Sweet comfort”
4 of 5 bubbles Reviewed 5 April 2012

I was here for an education conference and for the had a good time. Dinner and lunch were divine foods and the service was just great. The workout rooms are nice a spacious with plenty of workout equipment. For the most part Id love to come back as long as prices are more reasonable. The beds are very comfortable and just ooze sleepy pleasure.

Nearby is good shopping in the Galleria area and on Westheimer going west there are some a wide variety of restaurants.

Room Tip: Whole Foods and Chuys Tex-Mex food nearby.
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  • Stayed April 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Conejito2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (173)
Date | Rating
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English first
Missouri City, Texas
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 28 March 2012

We celebrated my husband's birthday by staying at the Omni Hotel. During our stay, a couple of friends joined us at the Black Swan. The nightclub was AWESOME...The atmosphere was relaxing, the music was really nice, and our stay at the hotel was really nice.

The Black Swan is now our new place to hang-outand have a GREAT time!!!

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Regina J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Worth, Texas
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 24 March 2012

Dont accidentally leave anything in your room! My husband left his Armani suit jacket in the closet and called the same day he checked out only to be told....Sorry it's not here.... Then hotel management pretty much called him a liar by saying, you say you left a suit jacket yet there's nothing here..... How about, you'll look into what housekeeper cleaned the room and check their things, have a discussion with them, give them the chance to come clean and make a record of it so it doesn't happen again! Hello!!!!????

Stayed March 2012, travelled on business
Helpful?
5 Thank BodhiR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 bubbles Reviewed 19 March 2012

I had a disappointment from the stay the hotel Omni Houston. Self-esteem hotels respect stay of the guests and ensure calm at least after the midnight. While it’s not about the Omni Houston Hotel… My window was to the pool and every evening there was noise very late. Once late after midnight (~1 am) called to the Guest Service Center and asked to manage the noise, as it’s impossible to sleep in the rooms with windows to the pool due to noisy talks and laughter. Nothing happens… Made a call again later (~2 am) – the same story. No changes and still impossible to sleep. The only conclusion – this hotel is unable to provide full service and do not respect own guests. Really disappointed about this hotel selection and treat it as very big my mistake.

Room Tip: If somehow should stay in this hotel - ask room not to the poll side pressingly...
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  • Stayed March 2012, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank PaulAS777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniTexasMgr, E-Commerce Manager at Omni Houston Hotel, responded to this review, 28 March 2012
Thank you very much for letting us know about your time with us. We apologize that you had an issue with the noise and the response that did not meet your needs. We pride ourselves on providing an outstanding guest experience for each guest and apologize that this wasn't accomplished during your time with us. Thank you again and we hope that if you visit Houston again you are able to stay with us again to see this is not an ongoing issue.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nashville, TN
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 19 March 2012

We stayed at the Omni for two nights March 14 and 15. The hotel is nice but has age and wear on it. Service was 1st class, valet parking was high, Beds are comfortable with flat small pillows. Obviously this is a convention hotel and it was busy. Nice area though. Some plugs didn't work in the room, the iron was leaky, the cable tv was out one morning and why does the drain in a shower/tub never work well. Like I say service was great but the hotel really needs some work

  • Stayed March 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank knealagent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni Houston Hotel

Property: Omni Houston Hotel
Address: 4 Riverway, Houston, TX 77056-1915
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Houston
#14 Luxury Hotel in Houston
#19 Romantic Hotel in Houston
#24 Family Hotel in Houston
#27 Business Hotel in Houston
Price range (per night): ₹ 10,867 - ₹ 20,660
Hotel Class:4.5 star — Omni Houston Hotel 4.5*
Number of rooms: 378
Official Description (provided by the hotel):
Discover a luxurious oasis at the Omni Houston Hotel. Situated on impeccably manicured grounds, the Houston Galleria hotel features the finest in Houston accommodations with 378 spacious guest rooms, including 33 luxury suites, all with sensational views of the city or pool area. Enjoy the nightlife at Black Swan. The Omni Houston Hotel is centrally located in the prestigious Uptown Post Oak/Galleria area and is just minutes from all of the excitement that Houston, Texas has to offer. You are just 10 minutes by car from the central business district and 30 minutes from George Bush Intercontinental Airport or 25 minutes from William P. Hobby Airport. Of course, our exceptional amenities and four-diamond service may make it hard to leave your room. ... more   less 
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Also Known As:
Omni Hotel Houston
Omni Houston

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