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“Awesome for real” 5 of 5 bubbles
Review of Crowne Plaza Houston River Oaks

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Crowne Plaza Houston River Oaks
Ranked #61 of 501 Hotels in Houston
1 review
“Awesome for real”
5 of 5 bubbles Reviewed 16 August 2012

Carlos and Mandy were the most serviceable and courteous employees I've ever encountered. Great service. Great new menu. Love the location. So close to museums. Rooms very affordable and clean. Pool could be bigger with better talent.

  • Stayed August 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dbenoi4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review, 18 August 2012
Hello Dbeno14,
Thank you for your gracious comments about your experience at the Crowne Plaza! I'm glad to hear that you dined in our bar & sampled our new menu. I will pass on your kind words to Carlos & Mandy. We appreciate your patronage and look forward to your return.
Best Regards,
Debbie Hollier
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,579 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (277)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Jeannette, Pennsylvania
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 August 2012

For the past 5 months I've stayed at the Crowne Plaza Hotel River Oaks at least 3 to 4 nights a week. The service at this hotel is impeccable and very friendly. They want to make sure that you are very happy as a guest and are willing to go the extra mile. The accomodations are very comfortable, spacious and roomy. I would recommend this hotel hands down when visiting Houston.

  • Stayed August 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Robert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review, 18 August 2012
Hello Robert W,
Thank you for your review! Your remarks about the hospitality you recieve routinely has been shared with our team members. Hearing great guest feedback puts a smile on our faces and it is our pleasure to serve you. We appreciate your loyalty and thank you in advance for any future referrals that you send our way. We will see you soon!
Take Care,
Debbie Hollier
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 16 August 2012

Stay here frequently always friendly. Mandy and are great. They location is great and the PC reception is great free food and drinks. Staff is always friendly and helpful. The location is perfect for business travelers.

  • Stayed August 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Craig2676
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review, 18 August 2012
Hello Craig2676,
Thank you for your gracious comments about your experience at the Crowne Plaza! We appreciate your loyalty and I am happy to hear that you stay with us frequently for your business travels. The reception is just one of the fabulous amenities available for our priority club members and I am glad to hear that you take take advantage of it. We hope to see you soon!
Safe Travels,
Debbie Hollier
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Worth, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 14 August 2012

My 1st time to stay here at this location. Johnnie Coleman and staff gave outstanding service. The hotel lobby was very clean and decor was lovely. My room was clean and spacious....very pleased with my stay.

Room Tip: i stayed on 2nd floor...very clean and quiet.
See more room tips
  • Stayed August 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mab_loves2travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review, 18 August 2012
Hello mab_lovetotravel,
I am thrilled to hear that you were happy with our hotel, staff & services. We appreciate you choosing the Crowne plaza and we are happy to hear that this was your first but not your last! Thank you for writing such a nice review and we look forward to seeing you again.
Safe Travels,
Debbie Hollier
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pine Bluff, Arkansas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 August 2012

The Crowne Plaza River Oaks was very welcoming. When I arrived the staff greeted me with big smiles. I was there for a benefit fundraiser for scholarships and Jon Coleman was very instrumental in helping with this function.

The hotel is located close to downtown, the Galleria and plenty of restaurants. I would definitely recommend you staying here if and when you visit the Houston area.

  • Stayed August 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank blaquefox43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review, 18 August 2012
Hello blaquefox43,
Thank you for your review! We appreciate you choosing the Crowne Plaza for your banquet needs. We have a great team that will make sure all of your needs are met and I can tell from your review that you left completely satisfied. I hope that you had great success with your fundraiser! I will pass on your gracious comments to Jon. We hope to see you soon!
Take Care,
Debbie Hollier
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Houston River Oaks

Property: Crowne Plaza Houston River Oaks
Address: 2712 Southwest Fwy, Houston, TX 77098-4607
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#49 Business Hotel in Houston
Price range (per night): ₹ 6,089 - ₹ 11,981
Hotel Class:3.5 star — Crowne Plaza Houston River Oaks 3.5*
Number of rooms: 354
Official Description (provided by the hotel):
Come and discover the best location in Houston! The Crowne Plaza Houston River Oaks is centrally located in the center of it all! You are a short ride to the Galleria area, the Texas Medical Center, Reliant Park, Toyota Center, Minute Maid Park, the George R. Brown Convention Center and the Central Business District. There are also dozens of restaurants and nightlife in walking distance or take the hotel shuttle anywhere in a 3 mile radius. Guest rooms are very spacious and well appointed with microwaves and micro-fridges in every room. Throughout our hotel, you will encounter eclectic yet elegant design. Comfortably relax in restyled conversation areas and let us take care of you with warm Texas hospitality. To enhance your stay please know that we are prepared to cater to your every need, and we are proud to offer the Sleep Advantage, Quiet Zone & Guaranteed Wake Up Call programs to help ensure you get the best sleep possible and start your day right. For your business needs you can count on complimentary High-Speed Wireless Internet throughout the hotel, a full service business center, complimentary shuttle service to nearby offices and coffee in the lobby. The Crowne Plaza Houston River Oaks is located near Greenway Plaza, Occidental, Koch Industries, Chevron, Fugro, University of Houston, Rice University, TSU, Houston Baptist University to name a few. We look forward to serving you. ... more   less 
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Also Known As:
Crowne Plaza Houston River Oaks Hotel Houston

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