Valet Parking only at hotel at a cost of $30.00 per day (Note there is a public parking garage within 100 yards of this hotel and easy walk across the street to hotel)
Also note if you are a hotel guest and have valet parked. Don't use car on a busy night where an event might be occuring at hotel. You do not get priority when you return and hotel's garage is filled up !!!!
Very expensive prices at hotel restaurant Quattro and room service. During Happy Hour for four cost $98.00 (plus tip) for six happy hour drinks and some finger food. Portions were small.
Note on third floor of hotel can take sky bridge to mall across the street where there is a variety of restaurants and take out for very reasonable prices. Also within one block there is a full service grocery store.
Small frig in hotel is stocked w/ hotel "for sale" food and beverage and no room for anything you might want to put in there.
Received confirmation e-mail stating room had been reserved w/ upgrade of room and pool view. Arrived at hotel, checked in and room was a Disability Room w/ view of one of the tallest buildings in Houston across the street and a pool could be seen if you look at another hotel on a diagonal angle across the street.
Room was NOT that clean (carpet and bedding) AND there was absolutely no counter space in bathroom.
Incident happened during stay where a Pro Football team had checked into the hotel. Myself and several other people were on the 3rd floor trying to get to our rooms located on double digit floors. Waited approx FIFTEEN minutes w/ "UP" button push for elevator. We could hear voices in all four elevators as they passed our floor. I called down to the front desk on my cell, identified myself and told desk front attendant what was occurring. I was told "Thanks for Understanding" I asked if elevators had been keyed to go to direct floor of where team was staying? Clerk advised no. (This turned out NOT TO BE TRUE as later I asked members of team and they said YES !!!) Clerks attempt at placate language to my complaint was very annoying as she was offering no solution to my now 25 minute wait.
I pushed down button and elevator finally stopped, we all got on to the elevator went down two floors, doors opened, glared and football players (who did not get on) then finally got lift to our floors.
On check out process when I got the question "How was your stay" I told the clerk of my elevator experience and 25 minute wait where I received a reply that they would make a note of it.............Really, Seriously and what will that note say????? Come on Man.....
Based on prices, false e-mail about booked rooms and hotel staff non-caring attitude about a legit complaint not likely to stay here again.
- Official Description (provided by the hotel):
- Located in the heart of downtown and just steps away from Houston's renowned cultural attractions. ... more less
- Reservation Options:
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- Also Known As:
- 4 Seasons Hotel Houston
- Four Seasons Houston
- Houston Four Seasons