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Reviewed 25 June 2018

Location is good, staff was friendly, place was clean. The only gripe I had was that the floors are thin and I could tell you where the person above me was at all times! I would say a top floor room is the trick here.

Room Tip: Top floor!!!!
  • Stayed: June 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank TravelerfromArizona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Theresa C, General Manager at TownePlace Suites Houston Westchase, responded to this reviewResponded 8 July 2018

We are terribly sorry for any inconvenience you encountered during your stay. Our Associates work hard to provide the best possible stay for every guest! We are glad you enjoyed the convenient location, the friendly service while you were here. Again we apologize for any inconvenience and we hope you will stay with us again.

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Reviewed 30 May 2018

We traveled as a group for attending an event and received great customer service and help from the hotel. The hotel took care of the diverse needs of our group including international food requests during complimentary breakfast. The hotel rooms and corridors and common areas were very clean. The rooms were relatively small but very well appointed with enough space for storage. The rooms had a large fridge, sink and even a couple of burners for your convenience. The location was perfect with easy access to Westpack and Sam Houston Tollways. If you are visiting Houston and happen to be around this side of town, this hotel is worth checking out.

  • Stayed: May 2018, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank wanderlust_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Theresa C, General Manager at TownePlace Suites Houston Westchase, responded to this reviewResponded 8 July 2018

We were delighted that you extended your event into the Houston area and that you chose our property for your accommodations. We are so glad you enjoyed the friendly service, comfortable accommodations and our hot, fresh breakfast while you were here. We invite you back to stay again for a longer period of time to explore Houston.

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Reviewed 24 May 2018

I was in Houston for business travel and TownPlace Suites was very close to my client.

The hotel is what you expect from a Marriott brand hotel. The staff is friendly. The rooms are clean. The beds are very comfy.

The rooms come with a little kitchenette, which is nice.

The breakfast bar has the standard fare, but also had international breakfast options serving Indian food which was a pleasant surprise.

  • Stayed: May 2018, travelled on business
    • Value
    • Rooms
    • Service
Thank 8alanz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Theresa C, General Manager at TownePlace Suites Houston Westchase, responded to this reviewResponded 29 May 2018

Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our hotel to be all of what you expected in a Marriott Brand. Our team works very hard in providing excellent service to our guest leaving them with a memorable experience. We thank you for staying with us, look forward too seeing you on your next trip back to Houston.

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Reviewed 23 May 2018 via mobile

Everything was wonderful comfortable beds super clean wonderful staff and easy check in and check out perfect location with easy access to major highway and being directly across from cheddars was a bonus

Stayed: May 2018, travelled as a couple
Thank Kayla W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Theresa C, General Manager at TownePlace Suites Houston Westchase, responded to this reviewResponded 29 May 2018

Thank you for taking the time to write a review about your stay with. Our goal is to make sure every guest is delighted from the time they walk in the door until they hit the road again. We are so happy that you enjoyed your stay with us, especially with having easy access to your favorite restaurant. I look forward to sharing your comments with the team. Thank you for staying with us! . Please visit us again soon.

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Reviewed 29 April 2018 via mobile

I cannot emphasize how happy I am leaving this hotel today. The service and stay has been nothing but exceptional. And a big shout out to Paola at the front desk for her fantastic professionalism. Wow!

Stayed: April 2018, travelled on business
Thank Svelazquez94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Theresa C, General Manager at TownePlace Suites Houston Westchase, responded to this reviewResponded 11 May 2018

Thank you for taking the time to review our hotel. I'm certainly pleased to hear your stay was nothing but amazing. One of our key priorities is to provide the highest level of friendly and courteous service to our guest I will be sure to share your comments with Paola. Thank you for staying with us with look forward to seeing you soon.

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