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“Great Downtown Location!”

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Best Western Plus Downtown Inn & Suites
Ranked #11 of 506 Hotels in Houston
Certificate of Excellence
Tampa, Florida
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great Downtown Location!”
Reviewed 30 June 2011

This is by far the nicest Best Western I have ever been to while on vacation. My husband and I stayed here on a weekend get-away for his birthday. The woman working the front desk was super polite and helpful - she called us a cab and even made dinner reservations for us before our concert at the House of Blues! The service was much better then I thought we would get. The room was HUGE, super clean and very comfy. We got turn down service twice while we were there and found our mini bar restocked each time we came back to our room. When heading back to Houston, I will make it a point to book this hotel.

  • Stayed February 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank egh83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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417 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
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San Mateo, California
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 April 2011

I had to make a visit to Houston to see my brother who had a stroke. I came on a red eye trip 7am - so I was very tired. Jo ( front desk lady) let us check in early and let us get some breakfast. The rooms were so spacious. The hotel made us feel right at home. We will be back!!

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dragon452
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Louis, Missouri
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 April 2011

My buddy and I stayed at the Best Western during the Final Four. It's a couple of blocks from downtown Houston. However, the location turned out to be ideal as mid-town is also a couple of blocks in a different direction and it has a terrific collection of bars and restaurants. Sonny who works at the front desk will be happy to drive you to any of them.

The free breakfast was outstanding.

Jo (who really runs the place) could not have been a better host and made sure that all of our needs were met. They probably don't pay her enough given that she goes out of her way to make sure the guests are happy.

Bottom line: the hotel met our needs

  • Stayed April 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DRE1029
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexico City, Mexico
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 March 2011

I stood 4 nights at this hotel with my mother (shopping trip).

Before booking a room for four nights at the Best Western Downtown Inn and Suites, I read some reviews about this and other hotels on the downtown zone (Doubletree, Marriot Courtyard, etc.) and I'm glad to say that all of the good comments that were written about BW are true.

The hotel is located right oustide the Houston downtown, but outside doesn't mean far. The few times I decided to walk to the downtown, a 15-minutes walk took me to the heart of it. If you aren't a walkiing person, the shuttle of the hotel will take you anywhere within the downtown area or even to the midtown if the distance isn't too far.

The rooms are clean, spacious and very well equipped with an iron, a coffee maker, the basic bathroom amenities, satellital TV and as many bottles of water as you can drink. It also has a microwave and a small fridge, which makes your stay even more comfortable. Vending machines are avaiable to get microwave food and sodas whenever you want.

The best of the hotel is the staff: Jo, the front-desk lady is just lovely and helpful. Sonny (the multi-task guy of the business) is always ready to give you a ride on the shuttle or to recommend you the hot spots to hang out at night. There is a third front-desk guy called Don, that kindly took us to a Walgreen's like 20 blocks away from the hotel in his own car, as the shuttle only works from Monday to Friday. That was something nice I didn't expect.

The breakfast is simple but effective: waffles, sweet bread, cereal, milk, coffee, eggs, sausages and bacon. They serve the same breakfast everyday, so try to "rotate" your choices if you are staying more than one night and you don't like to have the same everyday.

The hotel is totally non-smoking. If you are a nicotine addict, DON'T DO IT INSIDE the rooms. During our stay, we saw two guys being kindly kicked out of the hotel after paying a $ 250.00 fine for smoking inside.

The only thing I didn't like were the pillows. They were too large and squishy and it's the only kind of pillows they have, so if you are a "firm" pillows user like me, you will have to bring yours.

In conclusion, if I ever visit Houston again, I will stay here for sure.

  • Stayed March 2011
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KingOmicron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 February 2011

I love this simple hotel! Sparkling clean with extrodinarily comfortable beds tucked into spacious rooms.

It clings to the outskirts of down town and offers free shuttles for the out and about. The staff is efficient and carrying...they fussed more than I did when I thought I lost my phone.

The entire hotel is a non-smoking oasis.

  • Stayed February 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Acorns_CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Downtown Inn & Suites

Property: Best Western Plus Downtown Inn & Suites
Address: 915 W Dallas St, Houston, TX 77019-4739
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Houston
#12 Family Hotel in Houston
#15 Romantic Hotel in Houston
Price range (per night): ₹ 7,655 - ₹ 14,208
Hotel Class:2.5 star — Best Western Plus Downtown Inn & Suites 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
Downtown Hotel, close to Convention Center, Theaters, Ball Park, Restaurants, Museums, Parks and Medical Center. Free Onsite Parking, Free Full Breakfast, Large Rooms, Fast Wifi Included, Complimentary Weekday Happy Hour and Hotel Shuttle for a Drop off and Pickup around Downtown during the Weekdays. All rooms include Microwave and Refrigerator, Bottled Water and over 100 TV cable channel. Small Hotel so we can provide you the best service! ... more   less 
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Also Known As:
Best Western Downtown Inn & Suites Houston Hotel Houston
Best Western Downtown Inn And Suites Houston
Best Western Houston
Houston Best Western

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