This hotel is located about .2 mile from the entrance to MDAnderson Cancer Center. It has a large parking lot with free parking and easy access. The rooms are suites with kitchens which make this property an ideal location and accommodation for MDAnderson patients who have short or long term appointments. However, there are many areas in need of improvements that could be made under good management. I have stayed here many times and have noticed a rise in rates and a decline in service and upkeep. The rooms are a little shabby, the stairwells are often very dirty, the breakfast offering is much poorer than it used to be. More often than not, there is no coffee in the early morning when everyone wants it, of course, and it takes the staff a very long time to bring out more. Most people can't wait for it since many of them have appointments to go to. Quite often, I discovered that the external doors, which say they require a room key for entry, were not locked. On the morning I was attempting to check out and make an 8 am appointment, no one was manning the front desk until about 7:10. On the three occasions I attempted to call the front desk, no one answered. There was a garbage room just down from my room that reeked. Used pots and dishes sat in the hallways for at least a day or two before being picked up by staff. I hope management will address some of these issues.
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- Also Known As:
- Extended Stay Deluxe Houston-Medical Center Braeswood Hotel Houston
- Houston Extended Stay
- Extended Stay Houston