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“Gallery Houston extended stay”

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InTown Suites Houston 290 Hollister
Ranked #431 of 517 Hotels in Houston
Reviewed 22 March 2016

I would not recommend this place to my worst enemy. The room was old and not kept, refrigerator and room door had dents it. This was the first time I have ever had to pay for a room in advance I should have known something was not kosher. Once we got to we immediately left and had our money refunded. We then went down the street Hampton Inn and had a wonderful hotel experience.

  • Stayed: March 2016, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Veronica D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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JPMiles / Payback Arrow
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3 - 5 of 5 reviews

Reviewed 20 May 2015 via mobile

There are no words that could convey to you how bad this place is. The first thing that hits you is the smell as soon as you walk in the door, it smells like somebody died… and I'm not exaggerating. The clientele are just scum of the earth. Every room door for have dents such that it makes it look like they've had to break in so many of them at some point. When I walked into my room, the smell was even worse. The manual lock on the door had been ripped off at least once and whoever bolted it back on did a very poor job. It was four days before anyone came to clean my room. Every review on here that somehow makes them get such a high rating you can see that there are a bunch of people who've only ever done one review, so they're obviously having someone do all the reviews for them. I'm going to post pictures, but I'm telling you STAY AWAY from this place at all costs.

Stayed: May 2015, travelled on business
2  Thank zcaseman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2016
Google Translation

  • Stayed: January 2016, travelled solo
    • Location
    • Cleanliness
    • Service
Thank Miguel_AraluceCDMX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about InTown Suites Houston 290 Hollister

Address: 12925 Northwest Fwy, Houston, TX 77040-6303 (Formerly InTown Suites Houston Galleria)
Region: United States > Texas > Texas Gulf Coast > Houston
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #431 of 517 Hotels in Houston
Price Range: ₹ 2,981 - ₹ 4,731 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — InTown Suites Houston 290 Hollister 2*
Number of rooms: 146
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Also Known As:
Crestwood Suites Houston 290-Galleria Hotel Houston
Crestwood Hotel Houston

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