I booked 5 rooms for Super Bowl in May and after the first of January the manager/owner(?) called me to cancel for "unforeseen circumstances". She didn't give any additional details. I called her, emailed her back and go no response. I finally reached her by phone and her customer service was absolutely horrible. Through her lies and stutters she said that they had flooding in the rooms and there was water damage. It hasn't really been raining in Houston so my guess is she just wanted to resell the rooms at a higher rate. She had suites available and wouldn't upgrade the rooms and just said "It's God's fault this happened". She was beyond rude and I just cancelled because I don't want my friends to have to deal with her. There's no customer service here at all.
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- Also Known As:
- Houston Days Inn
- Days Inn Houston