We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Candlewood Suites Houston by the Galleria
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Pool
View Hotel
Certificate of Excellence
  • Free Wifi
  • Breakfast included
View Hotel
Certificate of Excellence
  • Free Wifi
  • Pool
View Hotel
  • Free Parking
  • Pool
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Breakfast included
  • Pool
Reviews (102)
Filter reviews
102 results
Traveller rating
26
25
25
11
15
Traveller type
Time of year
LanguageAll languages
More languages
26
25
25
11
15
Show reviews that mention
All reviewsgalleria areafull kitchenfree laundrywork spacecomplimentary coffeesmall kitchennice gymair conworkout roommicrowavedeskdowntownsoap
FilterAll languages
Updating list...
66 - 71 of 102 reviews
Reviewed 27 March 2012

This hotel is in need of a facelift, which I remember reading is scheduled to begin April 2012. I would definitely plan to stay here once the renovations are completed. No housekeeping for weekend stays, fresh towels & linens are at the front desk. Front desk service was horrible, but the distance to downtown is less than a 10 minute drive. Not staying here again.

  • Stayed: March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Monthlytraveler09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Candlewood Suites Houston by the Galleria, responded to this reviewResponded 30 April 2012

Dear Monthlytraveler09,

Thank you for taking the time to leave a review. We are an extended stay hotel and do not offer daily housekeeping. However it is always available upon request. I apologize you received service which was unsatisfactory by the front desk. You comments are being taken seriously and will be discussed. I hope to see you after our renovation is complete.

Katie J
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2012

I just read the review about someone's car getting broken into at this location.....I guess the thieves have now moved inside. My 74-year old mom stayed at this location for over 2 months because she had a fire in her house. While rushing out of her home during the fire, she packed all of her valuables (watches, rings, necklaces, etc.) in her suitcase. She tucked the valuables away and hid them in the bottom of her suitcase in the closet of her hotel room(i.e. the room doesn't have a safe). When she moved back to her house and started unpacking, she realized that someone had gone through her suitcase and stolen all of her valuables. We immediately called the hotel and they said a manager wasn't there and they couldn't call one. After calling the police and filing a police report, I spoke to the manager and general manager and asked if they had access to the records of who entered the room. They said they would pull the activity records to see if anything looked out of the ordinary. For the record, I didn't believe this was going to happen because neither the manager or general manager seemed very surprised or concerned about our loss. I never heard back from either, but we did get a generic form letter from their insurance company saying there is nothing they can do. I am disappointed that a hotel chain would treat a guest like this, especially a guest who was staying there after a tragedy, and lost life-long valuables and memories.

  • Stayed: December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Rodney B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2011

Candlewood Suites by name but not quite in reality, the Houston branch is missing the all night reception and a BUSINESS centre. Travelling on business I have stayed at a few Candlewood Suites and found them really well equipped with an onsite shop, an onsite self service laundry, an on site gym and a pool so had had to ask what happened here in Houston. It was as if the owners forgot the important stuff but remembered the rest. All credit must go to the staff as they were most helpful in helping me check in for my flight.

Room Tip: Not a hotel for business travellers
  • Stayed: November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Freddie6602
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2011

Has a fridge, stove & microwave so thats a plus, just not impressed with the room. Had peeling paint in shower, TV to small & bed not the most comfortable.

  • Stayed: September 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
2  Thank kcorson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2011

I stayed here for a couple of weeks during a business trip. Good value for money. The location is convenient for those with work in Galleria area. Even downtown Houston is easily accessible.
The property is not new but comparable to other Candlewood suites that I have stayed at.

  • Stayed: September 2010, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank M B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews