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Candlewood Suites Houston by the Galleria
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Reviews (102)
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Reviewed 6 November 2011

Candlewood Suites by name but not quite in reality, the Houston branch is missing the all night reception and a BUSINESS centre. Travelling on business I have stayed at a few Candlewood Suites and found them really well equipped with an onsite shop, an onsite self service laundry, an on site gym and a pool so had had to ask what happened here in Houston. It was as if the owners forgot the important stuff but remembered the rest. All credit must go to the staff as they were most helpful in helping me check in for my flight.

Room Tip: Not a hotel for business travellers
  • Stayed: November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Freddie6602
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2011

Has a fridge, stove & microwave so thats a plus, just not impressed with the room. Had peeling paint in shower, TV to small & bed not the most comfortable.

  • Stayed: September 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
2  Thank kcorson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2011

I stayed here for a couple of weeks during a business trip. Good value for money. The location is convenient for those with work in Galleria area. Even downtown Houston is easily accessible.
The property is not new but comparable to other Candlewood suites that I have stayed at.

  • Stayed: September 2010, travelled on business
    • Value
    • Sleep Quality
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3  Thank M B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2011

I stayed here March 31st- April 5th. I stayed in room 139 and found that were a myrid of small annoyances. The first one was the room door and the "swinging" lock,(the one you put over the little ball) did not line up properly so the door was not totally double locked. The second thing was that the bathroom door was not hung properly. When open, the door would swing all the way open regardless of how little you tried to keep it open . The third thing was that the front door wasn't a smooth easy close. You had to put a little bit of effort behind it. The next thing is that the bathroom vanity was not aligned properly. This is the cabinet that holds the sink. On the toilet side side it was over hanging from the front causing a jagged edge. Then there was the phone book. There was A-L yellow pages in the room, but no M-L so you couldn't order pizza. The next item was that the kitchen faucet leaked more often then not fron the top. This is where the round circular top met the faucet on top. Next was the toilet seat was loose so it had to repositioned everytime you used it. Then there was a bent window screen which prevented you from wanting to open the window (with all the bugs in this part of the country). And the last but not least was that the closet door did not shut tight..

  • Stayed: April 2011, travelled solo
    • Value
    • Sleep Quality
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2  Thank edgar90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2011

Unfortunately the first room we got was quite smelly, and we probably found the reason for that on the second day when we tried to use the dishwasher and noticed water leaking.

We were moved to another room which smelled much better.

Rooms in this hotel are equipped with a small kitchenette featuring a hot plate, fridge, microwave and dishwasher, so you can throw together a small dinner without having to go out.

We were very much impressed by the helpfulness of the staff when we realized that we left the car lights on over night and had drained the battery. They had a starter cable and a member of the staff jump started our car.

Even though the interior of the hotel is average, we'd still come back if the price is right. The location of this hotel is quite good as long as you have a car.

  • Stayed: June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank jcsjcs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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