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Reviewed 7 February 2017

It was Superbowl Sun, & we were NOT in Houston pertaining to Superbowl. We had a shuttle run out of time to take us "near" IAH (and, for a tip, drop us at the hotel). He ran out of time, and the google had ABV closer to IAH than was true. He dropped us @ the Exxon on Green and JFK. We called & Raul answered. Told him our story quickly, & he said, "stand tight, & I'll pick you up in 10 minutes". He did, and we thanked him and quickly got to the hotel. THEN, I asked to borrow a phillips screwdriver. He came up with one & asked what we needed tightened?. I had the pull up handle on the suitcase. The screws wallowed out the holes in the stems. Raul went back to his shop & found some larger screws and fully repaired the suitcase giving in more years of life. Great job, and walked the "extra mile" to help us out!

  • Stayed: February 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank jeffkoch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2017

By all measurements a great airport hotel. Nice restaurant, very helpful desk and room service. Comfortable, clean, polished. No sound of other guests. Good business services. - access only to the airport, not to ground services to the city

  • Stayed: November 2016, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank barthelmais
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2016

This is a very nice place to stay.The rooms are very clean,comfortable bed,lots of spaces.Iris at the front desk help with making sure we got a great room.I would love to stay here again when i come back to Houston, Tx

  • Stayed: September 2016, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Ronald F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2016 via mobile

The hotel welcome me with hello and that help me with my every needs!! The room was clean and smelled good!! I love the nice lady in the front IRIS Jackson she was sweet nice and my daughter loved her the most

Stayed: September 2016, travelled with family
2  Thank Golden B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johnson V, Manager at Americas Best Value Inn & Suites - Bush Int'l Airport Wes, responded to this reviewResponded 13 September 2016

Thank you for taking the time to appriciate a staff member. We are pleased that you enjoyed the room along with your daughter. We look forward to serving your lodging needs in the future. Thank You for choosing America's Best Value Inn.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2016

Very clean & Spacious suite of 2 rooms with all FREE facilities; such as, WiFi, Fridge & Micro, Comfortable Bed & Quite safe environment, moreover, prompt shuttle service to & from the airport. 24 hours front desk staff available for any assistance.

Room Tip: Higher floors are better
  • Stayed: August 2016, travelled on business
    • Location
    • Rooms
    • Service
2  Thank JeeGeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johnson V, Manager at Americas Best Value Inn & Suites - Bush Int'l Airport Wes, responded to this reviewResponded 20 September 2016

Thank you for taking the time to review your stay. We always appriciate the feedback and we are pleased that you enjoyed your trip. We look forward to serving your lodging needs again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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