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“Worst experience EVER!!!!”
Review of Comfort Inn

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Comfort Inn
Ranked #16 of 17 Hotels in Grapevine
Reviewed 7 March 2012

Sleepless night due to several drunks drinking, smoking and yelling up and down the halls at 1:30 a.m.
The same drunks set off all the fire extinguishers and alarms on the 3rd floor at 4:00 a.m. Front desk said they called police, but were unable to get them to answer the door. I know good and well the hotel keeps extra keys!!
When I asked for a refund or at least a prorated rate, I was told that was not an option, but tge next time I checked into a Baymont to tell them of my experience and I might could get a discount. THERE WON'T BE A NEXT TIME!!! I'll never stay in one if these again!!
Room smelled like mildew and cigarette smoke. (Non-Smoking Room).
No hot water in shower.
No water pressure in shower.
Couldn't watch T.V. due to a lot of static.
Bed was absolutely horrible!
Room just had a dirty feel to it.

  • Stayed: March 2012
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Thank Cbread
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (167)
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128 - 132 of 167 reviews

Reviewed 20 February 2012

We stayed at the Baymont Inn & Suites located in Grapevine Texas over the weekend and let me tell you this was the best customer service we have ever received. The hotel is undergoing renovations, we thought about leaving however we did not and are very glad that we did not. The renovations were not a problem at all in fact everyone was so helpful, you do not get this kind of service at five star hotels. From the front desk staff to housekeeping everyone went way above what we expected. The staff was very excited about all the changes they are making, in fact they ask that we return and see the finished guestrooms coming next month. We are coming to Main Street Days in May in Grapevine Texas and would not stay anywhere else but the Baymont Inn & Suites. Thanks for a wonderful stay.

Room Tip: Great service for a great price.
  • Stayed: February 2012, travelled with family
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1  Thank Will R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 February 2012

Under construction; in-room microwave, refrig, and safe do not work. Desk says it's because they are going to be removed during remodeling. Windows do not shut properly in king suite. Again, remodeling will fix it. But in the meantime, be aware of problems before you register. Room was extra clean.

Room Tip: inspect it before you accept it
  • Stayed: January 2012, travelled solo
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Thank fulltimer65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2011

I have stayed at this hotel 3 times in the last few weeks. Nov. Dec 2011. I found the hotel clean and comfortable. It is easy to get to just off the freeway. Economically priced, has nice furnishings, a TV that doesn't try to force you to watch pay per view, a continental breakfast that is more that adequate, and a friendly staff eager to make your stay enjoyable . I will stay here on my next trip to the area.

  • Stayed: December 2011, travelled on business
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4  Thank Joe O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2011

We had our family reunion at the Baymont. The staff was very friendly and helpful. They did their best to provide whatever we needed. They allowed us to use their beautiful breakfast room for our lunch and dinner meals at no additional cost. We had a wonderful experience at the Baytown and we look forward to going back for our next famly reunion.

  • Stayed: November 2011, travelled with family
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1  Thank Beverly W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn

Address: 301 Capitol St, Grapevine, TX 76051-7633 (Formerly Baymont Inn and Suites)
Phone Number:
Region: United States > Texas > Grapevine
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Business Hotel in Grapevine
Price Range: ₹ 6,231 - ₹ 10,450 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 100
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Also Known As:
Baymont Inn And Suites Dfw Airport/Grapevine Hotel Grapevine
Baymont Inn Grapevine
Grapevine Baymont Inn

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