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La Quinta Inn & Suites Garland Harbor Point
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Reviews (242)
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151
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All reviewsfront deskwood floorsenjoyed the indoor poola wonderful stayclean roomsgreat hotelwafflessausagefast foodmicrowave and refrigeratoreasy accessfitness roomstaff was very friendlylarge roomwould stay here againking suitehot tub
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118 - 123 of 242 reviews
Reviewed 22 July 2015

This was a one-nighter while interstate traveling. Chosen based on the Trip Advisor reviews, but I can only reward a score of 3.5 due to some maintenance issues.

THE GOOD:
Clean.
Soap dish on sink counter.
Trash bags in trash cans.
Sufficient charging stations.
Large room (Executive Suite)
Reasonably good hot breakfast.


THE NOT SO GOOD:
We didn't ask for it, but they assigned an accessible room.
Extra space but has its drawbacks.
Less than average sink counter space available.
No soap dish or shelves in the shower for toiletries.
The shower curtain hangs down outside of the shower pan, hence water will be all over the bathroom floor every time.
No way to adjust and aim the shower head.
The ceiling light in the room seemed to be tied to a master power switch. Maybe the ceiling light switch was hidden and I couldn't find it, but the only way to turn off the ceiling lights was to turn off the master power which means I turned off the alarm clock, the TV, the bathroom lights, the charging outlets, etc. That's a real negative.
The shower floor had some unsightly unrepaired damage.
The shower drain was loose so created a small safety concern.
The first floor rear entry door lock was damaged, so key access was bypassed and anyone could make entry at that point. A bit concerning for us being on the first floor.

Room Tip: Stay off first floor until door lock repaired. West side quieter.
  • Stayed: July 2015, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank AdNorm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2015

Clean, easy check-in/check-out, good overall service, quiet, good breakfast, courteous staff, had 3 great nights' rest, completely convenient for our needs. Would recommend this property if you're in the Garland/Rockwall area. If they only had a "back" drive entrance from Bobtown road, convenience would be doubled - otherwise the only entrance/exit is going West on the frontage road.

  • Stayed: June 2015, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
1  Thank Richard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2015 via mobile

This hotel was very nice and so worth the money! It was very clean and the staff was great. This hotel is minutes away from any eating establishment whether local places or chain restaurants. I would recommend this hotel and will stay again!

Stayed: June 2015, travelled with friends
1  Thank Angie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2015

Very friendly and helpful staff, truly pet-friendly, clean and comfortable. Made us feel at home. Had to reserve at last minute because we Had to cancel a stay at another LaQuinta that turned out to be under renovation and a mess. Went the extra mile for us several times. Strongly recommend And will stay again.

Stayed: June 2015
1  Thank CarolynR100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2015

I have reviewed this hotel and there is no change from my previous review. This is a very nice, clean hotel with wonderful staff. The manager makes you feel like you are home. The hotel is located right off I-30 in Garland and has easy access to anywhere in the Dallas area. Also, even though it is close to a major freeway, you never hear any traffic noise. Plenty of restaurants close by.

  • Stayed: June 2015, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
1  Thank Garry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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