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Reviewed 4 weeks ago

I attended a conference held at their annex building across the street. The staff was very nice, very helpful. They were very prompt with the food, coffee and snacks. I had wonderful encounters with Dominic, Martha, Rosalba, Yozmin and JR. They were extremely kind and helpful.

A few issues remained. The rooms were very cold (conference held in mid October) and they had a lot of issues trying to set it to a proper temperature. Because of this, the hot water for teas was always running out. But the staff was always helpful and would bring more water when alerted to the issue.

This is a great facility for conferences and i heard from my colleagues that the hotel was very nice, although they don't accept government rate for their rooms so I wasn't able to stay there.

  • Stayed: October 2018, travelled on business
    • Cleanliness
    • Service
Thank Sabrina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

I would like to express my deepest thanks to your incredible Banquet Staff Banquet Director Ashley, Banquet Captain JR, Dominic, Rosalva, Martha, Yaz and Julio for all they did to make my niece's wedding turn out so beautifully. From the time we arrived Friday afternoon for the rehearsal through the end of the reception, they always responded to our needs and requests with courtesy, patience and pleasant smiles.
Weddings by Patricia

  • Stayed: October 2018, travelled with family
    • Value
    • Location
    • Service
Thank Pat B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at The Tremont House a Wyndham Grand Hotel, responded to this reviewResponded 4 weeks ago

We truly appreciate you taking a moment to share such kind words about your recent visit here to The Tremont House. It's fantastic to know our friendly team was able to accommodate all your needs during such an exciting time. We can't wait to pass along your compliments, and we wish you all the very best!

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Reviewed 4 weeks ago

Great pre-cruise hotel option! even though our room was not ready when we arrived at 2:30pm, almost everything from the room, to the excellent food in the cafe to the roof top bar, this hotel was very impressive. only major complaint was no coffee table or side table in the room to set drinks on while watching TV. Shower needs a grab bar also.

  • Stayed: October 2018, travelled with friends
    • Location
    • Rooms
    • Service
Thank tcakaren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at The Tremont House a Wyndham Grand Hotel, responded to this reviewResponded 4 weeks ago

Thank you for the phenomenal feedback! We loved getting your cruise vacation off to a bright start here at The Tremont House. As you noted, we have a variety of exquisite drinking and dining options to love right here on-site and we really enjoy sharing them with you. Your review will help make us even better! We will pass along your notes regarding potential changes to our team. It is our goal to always impress and we look forward to inviting you back for another stay that exceeds your expectations!

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Reviewed 4 weeks ago

My husband and I stayed at Tremont with our 2 kids. Great looking historical hotel. The room was clean. Perfect location to stroll at the strand. We stayed for relative's wedding. Hotel staff were nice, but the staffs (Martha, JR, Dominic) at the reception went out of their way to make sure we had every thing we needed for the table. Actually, everyone was very pleasant during. Thank you!

  • Stayed: October 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank 814ginal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at The Tremont House a Wyndham Grand Hotel, responded to this reviewResponded 4 weeks ago

Our team is thrilled to hear that your family had a great stay at The Tremont House, and we hope you had a wonderful time at the wedding! Thank you for letting us know that you appreciated our clean, well-kept property and friendly service. We will be sure to pass your kind words along to our team. Should you find yourself back in the Galveston area, we hope you will choose to stay with us again!

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Reviewed 4 weeks ago via mobile

As usual I appreciated the over-the-top hospitality for our Couples Retreat at the Tremont House. I wanted to take time to specifically thank some of the hostesses (Rosalva, Yazmin, and Martha) at the Davidson Building ballroom where these wonderful ladies went out of their way to take care of our group! Rosalva took care of our coffee with a smile, what a joy in the morning!

Stayed: October 2018, travelled as a couple
Thank wxkeggtx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at The Tremont House a Wyndham Grand Hotel, responded to this reviewResponded 4 weeks ago

We couldn't possibly be more grateful to hear about your wonderful couple's retreat with us here at The Tremont House! It warms our heart to read your kind comments about our friendly service. Thank you so much for spending some time with us, please hurry back soon so we can serve you again.

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