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All reviews across the street front desk choice hotels covered parking waffles bed and pillows room was large would stay here again check in was easy balcony view pre cruise sea wall fishing pier seawall blvd cruise port fridge and microwave third floor
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Reviewed 3 April 2018

we booked on online At booking.com price change as we paid we called to double checked since it 279.00 we like it to much so we drove over to double check on price . said that the price even do we have a screen shoot on phone . So we cancel. thought we got money back nope ... We called booking.com they said can not receive money back do to policy even cancel within One hour .Policy said Two day in advance well we bought it right then return cause to much .I can understand a fee for cancel but not returning no money not good

  • Stayed: March 2018, travelled with family
    • Service
3  Thank stevenson81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina M, Guest Relations Manager at Comfort Inn & Suites Beachfront, responded to this reviewResponded 9 April 2018

We appreciate the comments, especially with regards to your opinion of our price. I hope you will return to enjoy a memorable and exceptional experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2018 via mobile

We stayed here the night before our cruise and will not make that mistake again. There was a penis drawn on the wall right outside the elevator (mind you I have young boys) and a condom rapper on the floor in our room. The TV was taped together and there was trash in the stair wells and in the hallways outside of the rooms. Overall it was grungy and not well kept. The ONLY reason I’m giving this place a 2, is because of the front desk staff. They were helpful and pleasant upon arriving and checking out.

Stayed: March 2018, travelled with family
Thank Kaseylynn000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina M, Guest Relations Manager at Comfort Inn & Suites Beachfront, responded to this reviewResponded 9 April 2018

We appreciate the comments, especially with regards to your opinion of our staff and elevator. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2018

Jessica was doing the work of three people with great skill. She was unfailingly pleasant, professional, and a delight to interact with. She never got flustered in spite of phones ringing, and demands made on her time and attention. She also helped us solve a travel problem by arranging for a late checkout. The breakfast was also good with a wide variety of choices. The location with jimmy john's and the frozen yogurt store 100 feet away was ideal for us.

Stayed: March 2018, travelled with family
Thank Robert F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina M, Guest Relations Manager at Comfort Inn & Suites Beachfront, responded to this reviewResponded 9 April 2018

We appreciate your rating of our hotel and the feedback you have shared pertaining to our location and breakfast. We hope you'll return to see how we continue to improve our service and hospitality.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2018

The basics were well-met with plumbing working in a clean room with a comfortable bed. Check-in was easy with an attentive and helpful desk staff. The complimentary breakfast was quite good with a variety from one morning to the next and plenty of seating at tables to enjoy it. The beach is across the street, but close to a signal protected crosswalk making it an easy walk. The hotel is built perpendicular to the beach so ocean views are limited but nice just the same.We very much enjoyed our stay.

  • Stayed: March 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Passport809839
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina M, Guest Relations Manager at Comfort Inn & Suites Beachfront, responded to this reviewResponded 9 April 2018

Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our staff and bed. We hope to see you again in the future.

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Reviewed 13 March 2018

Bryan the front desk staff is very friendly, made us laugh, any time we walked by he always asked if I needed anything, if we were comfortable. Bryan made us feel like we were family !!! If you are in Galveston you must stay at Comfort Inn and meet Bryan !!!!

  • Stayed: March 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Holley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina M, Guest Relations Manager at Comfort Inn & Suites Beachfront, responded to this reviewResponded 9 April 2018

Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our staff and front desk. We hope to someday have another opportunity to host your stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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