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Reviewed 11 October 2016

We reserved our room, 2 queen beds, downstairs, smoking. The room was very clean and the beds firm. The TV had a good signal and the vanity and bath were very clean. But when I tried to take a bath, the drain would not plug. I picked up the room phone to call the front desk, and it was dead. So I walked to the office and the clerk was apologetic and immediately called the maintenance man. Larry got to our room within 5 minutes and determined that the previous guest had actually broken the tub plug, but he did supply a rubber plug for the night, noting that he would have to order a complete assembly to remedy the problem and would do so the next day. When I told him about the phone, he opened the wall socket and found that one of the previous maintenance men had unplugged the analog phone connector from the wall and just replaced the wall plate -- hooked to nothing. Larry was very helpful and quick to remedy the problem by installing the correct part and the phone worked.The ice machine was a bit old, but it worked and dispensed clean ice. Even though every room was booked as it was the night before a cruise, it was extremely quiet and we had a restful evening. The next day, checkout was a breeze. We even got free postcards for our trouble the night before...small reward, but the repairs had been made, we enjoyed the night, and hey, free stuff is free stuff, lol. This is a good place to stay overnight and very reasonably priced. Our room was in the back.

Room Tip: This is a member of the Wyndham group so be sure to use your points and accrue more for your stay.
  • Stayed: October 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank snareisbroken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ash g, General Manager at Super 8 by Wyndham Galveston, responded to this reviewResponded 12 October 2016

Thank you for taking the time to share your review. Let me apologize for the issues you experienced with the room. We appreciate you letting us know of these issues. We will look forward to seeing you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2016

  • Stayed: September 2016, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ash g, General Manager at Super 8 by Wyndham Galveston, responded to this reviewResponded 12 October 2016

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 4 October 2016

Weather hot and humid. Room was so cold, all mirrors were steamed, all surfaces were wet. Had
to turn off a/c immediately and leave it off and towel dry all surfaces. Slept great after that.

  • Stayed: September 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Janice R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ash g, General Manager at Super 8 by Wyndham Galveston, responded to this reviewResponded 6 October 2016

We are pleased to hear that once the room temperature was corrected, you enjoyed your stay with us. We hope you choose to stay with us again.

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Reviewed 30 September 2016

  • Stayed: September 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ash g, General Manager at Super 8 by Wyndham Galveston, responded to this reviewResponded 6 October 2016

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 29 September 2016

The management was nice, but the room we were given didn't have lights in the sink area and a wall cover for plugs fell completely off when we shut the door.

We checked in at night so there was not maintenance to fix the issues.

  • Stayed: September 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank 209hattieh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ash g, General Manager at Super 8 by Wyndham Galveston, responded to this reviewResponded 6 October 2016

I am sorry to hear of the issues you experienced with the room. I will work hard to correct these problems. I wish you had let us know after you checked in , we gladly would have moved you to another room. Thank you for taking the time to share your review.

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