Stayed at the Harbor house on a Friday night. Saturday, my family and I tried the continental breakfast. We found out one of the croissants had mold on it. I informed the front desk agent. She tried to let the continental breakfast attendant know about it but couldn't because of a language barrier. I was told that a manager would call me at 9am, when they arrived on property. 9am came and went with no call. Upon check out, the front desk agent did not proactively address my concern so I asked her about it. She said that she would comp my $10.00 parking fee. I rated this hotel below average because of this. Guest room accommodations are average. And because this is a very small hotel, they often have only one person on staff, thus guest requests have a slow response.
- Official Description (provided by the hotel):
- The Harbor House Hotel resides in Galveston Wharf overlooking Galveston Bay. The Harbor House amenities feature spacious guest rooms with scenic harbor views, free Wi-Fi Internet access as well as complimentary breakfast. All Guest rooms are designed to reflect a relaxed ambiance, embellished with nautical-style furnishings and wooden floors. Enjoy nearby attractions, such as the Texas Seaport Museum, The Tall Ship Elissa, and The Great Storm Theater. ... more less
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- Also Known As:
- Harbor House Hotel Galveston
- Harbor Hotel Galveston