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“Quick Weekend Trip” 3 of 5 bubbles
Review of Holiday Inn Express Gainesville

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Holiday Inn Express Gainesville
Ranked #5 of 12 Hotels in Gainesville
texas
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
“Quick Weekend Trip”
3 of 5 bubbles Reviewed 30 July 2012

Check in was a breeze. Room was very nice with 2 queen beds. I had asked for a KIng but they never discussed it just assigned the room. On the bed were several pillows all labeled hard or soft. Very nice I thought. Breakfast was from 6:30 to 9: 30, I got there at 9. They were out of most things. Found an attendant and asked that they were restocked. At 9:25 she abrutly started closing down even as people were still at the breakfast bar. Very rude. Watched and she did this again the second day. I enjoyed the hotel but definately the staff was not friendly or service oriented.

  • Stayed July 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank iv2go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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83 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Henderson, Kentucky
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 26 July 2012

The rooms are clean and the breakfast is very good, plus it is near good restaurants. The only thing that I don't like is that the sink is not in the bathroom. Otherwise--great value! We have stayed several times and found it consistenly comfortable.

  • Stayed July 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kris w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oklahoma
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 8 May 2012

Only stayed one night, but the front desk service was good and the double queen room was a good size / layout, as was the bathroom. Did notice minor cosmetic issues around the door frame, ceiling and bathroom area but nothing that would be a deal breaker for future visit. Only complaints would be that we did have some highway noise and the internet was painfully slow to basically non-existent at one point during peak user time. Luckily I was not on business and didn't have to access the internet, which would have been a problem. Stayed for free on IHG priority club point breaks so it was definately worth it!

  • Stayed May 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank edmondtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, IL
Level Contributor
64 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 bubbles Reviewed 16 April 2012

We also like HIE but this was subpar based on our experience.

The room was a bit shabby as it looked like they tried to cover graffitti by simply painting over any other damage or spots. The bathroom floors were 'sitcky' and don't even want to think what that means. Then the hair dryer didn't work and when called for a replacement was told I had to get it myself as he was the only perosn on the hotel. Really - not a soul in the place at 8:30am? And the food was a bit tasteless and I have to ask where to those hard-boiled eggs really come from?! ;-(

Stayed April 2012, travelled with friends
Helpful?
Thank norwoodpark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Gainesville, responded to this review, 25 May 2012
Dear norwoodpark,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We're sorry you were not fully satisfied with the accommodations received. We hope that you give us a chance in the future to show you how great our hotel is.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask.

Sincerely,
Jaime W
Case Manager
IHGCare
Reference # 27748195
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Gainesville hotels

Pilot Point, Texas
Level Contributor
103 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 19 March 2012

There were three large events going on in town and the Hotel was booked. However the service we received was remarkable. My wife and I enjoyed relaxing in the jacuzzi tub. If you look past the roof repairs that are currently underway then you have yourself a great place to visit.

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank txusmc94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Gainesville

Property: Holiday Inn Express Gainesville
Address: 320 N Interstate 35, Gainesville, TX 76240-6407
Phone Number:
Region: United States > Texas > Gainesville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 12 Hotels in Gainesville
Price range (per night): ₹ 6,895 - ₹ 10,444
Hotel Class:2.5 star — Holiday Inn Express Gainesville 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Gainesville. We feature an elegant three-story interior corridor layout with easy access from Interstate 35 and Highway 82 in historic downtown Gainesville, Texas! With dozens of dining, shopping and entertainment choices just minutes away, our hotel is the perfect rest stop. Winstar Casino is less than seven miles away. Complimentary shuttle Fri-Sun. We are at the heart of antique shopping in the downtown Gainesville area. We are located just 2 miles from the Gainesville Outlet Mall and only 0.5 miles from the Frank Buck Zoo. North Central College is just 1 mile away. Whether you are relaxing in our indoor heated pool, enjoying the complimentary breakfast, whirlpool, dry sauna, fitness center or the free high-speed Internet access, you'll find our hotel is the perfect retreat away from the hustle and bustle of the business office. We're close to major local businesses like Weber Aircraft, Molded Fiber Glass, Spraylat, Polypipe, Complete Energy, Carol Rose Quarter Hoses and Babcock Ranch. We also can host your upcoming meetings in our spacious executive boardroom, our large meeting room or our breakfast area. Don't forget to check-out our free hot breakfast bar in the morning, featuring gourmet coffee, the best cinnamon rolls, omelets, bacon or maybe even a helping of good old country biscuits and sausage gravy! Join us on your next visit to Gainesville, Texas and Stay Smart! ... more   less 
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Also Known As:
Holiday Inn Express Gainesville Hotel Gainesville
Holiday Inn Gainesville
Gainesville Holiday Inn

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