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79 - 84 of 842 reviews
Reviewed 19 October 2017 via mobile

We stayed two nights at the Super 8 in Fredericksburg and, even having read earlier posts on TripAdvisor, were disgusted at how dirty it was. When we arrived, there was toilet paper on the floor in the bathroom and no one seemed to be bother to clean it away during our stay in the hotel. The toilets were dirty (see photographs), the sink was not cleaned on the second day of our stay, the bed not properly made. The chair in our room was stained, so was the carpet (see photos). The smell in the room was terrible. One of the electric outlets was broken (see photo) and was a real safety hazard . I would have sued the hotel if anyone in our group had been injured. The microwave in our room was broken. In the morning of our second day at the hotel, I informed the person at the front desk that the microwave was not working. She said it would get fixed. When we got back to the hotel in the late afternoon and saw that the rooms had not been properly cleaned and the microwave had not been fixed, I informed the person at the front desk again. He said he would take care of the problem personally because the cleaning crew had gone home already. When we got back to the hotel after dinner, nothing had been done. So the quality of the rooms, the cleaning team, the maintenance team and the front desk team all deserve one and only one star. I guess this means the management of Super 8 is just as bad!

Stayed: October 2017, travelled with family
1  Thank BASP65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2017 via mobile

We spent two nights at Super 8, two nights too much. The rooms were dirty and unkept. In the bathroom there was a cockroach. At 15hrs the rooms still were not made up. Upon complaints we were assured that they would be done at 1700hrs. Nothing happened. When I went to look for the room maids I found one in an adjacent with the door open,sleeping on one of the guests bed

Stayed: October 2017, travelled with friends
1  Thank Vpuempin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2017

Everything was good except for the breakfast. There wasn't anything that could be considered protein.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank darlenem2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2017

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 15 October 2017

Unless you can tolerate musty, smokey rooms, DON'T stay here! Upon arrival for a girl's weekend getaway, we entered our room and I noticed that the door jam was busted upon opening the door which I thought was weird? Then we entered the room and I immediately smelt the musty horrible smell of smoke or uncleanliness. We went back down to the manager and told him about it. He said that the room had not been used in awhile and blamed it on the air conditioner. He offered us another room but it smelt the same way so we cancelled our reservations and had to scurry around to find another place to stay at the last minute.

  • Stayed: October 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Rancher51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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