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Peetee

Enter from other super8’s

3.0 of 5 bubblesReviewed 10 Oct 2021
I choose super8’s for only one thing smoking. This location is way better than other super8’s in Richardson and Plano. The room was nice no torn carpets, could have used some air fresheners to minimize smoke smell from the previous guests. Staff were nice, comfy bed and clean bathrooms
Date of stay: October 2021
5.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Reviewed 17 August 2021

I missed my flight along with a lot of others and was desperate to find a place to sleep. This place had fresh sheets and a lock on the door. That is something. But, the general level of filth in the hotel was shocking. It did not meet the most basic standards for an American hotel. The bathroom sink had not been cleaned. The faucet sprayed water on me with every use. The hallway smelled strongly of cigarettes. I could hear the conversation in the next room and every time a door closed in the hallway.

Date of stay: August 2021
    • Location
    • Cleanliness
    • Service
Thank Bravo_Jetcity
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 July 2021

Everything was awesome,Staff goes above and beyond to make sure you have the most perfect stay,they make sure they provide everything you can possibly need. I truly enjoyed my stay!!!! I definitely would recommend this hotel to everyone.

Date of stay: July 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank burlesonsharunda80
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Service Front Office, Guest Services / Front Office at Super 8 by Wyndham Farmers Branch/North Dallas, responded to this reviewResponded 10 August 2021

Thank you for staying with us. We are happy that you enjoyed your stay with us. We love to treat all our guests with great hospitality and enjoyed having you here with us. We look forward to seeing you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2020

Avoid this place. Not a pleasant experience.
Overall cleanliness was poor.
Entire facility smelled of stale cigarettes.
Equipment was is poor repair.
Ice maker was extremely dirty and appears to have never cleaned.
Bathtub plumbing was frightening.

Date of stay: January 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank drjohnson3390
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Service Front Office, Guest Services / Front Office at Super 8 by Wyndham Farmers Branch/North Dallas, responded to this reviewResponded 27 June 2021

We would like to apologize for the inconvenience that you encountered by not providing an appropriate hospitality experience for you during your recent stay. Your comments have been forwarded to our operations team so that we may make necessary improvements to better the experience of each of our guests. If given the opportunity, we would love to have you back with us again in the future to prove that we are capable of so much better.

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Reviewed 4 January 2020

Dirty, room, red stained ceiling, dirty walls, food stains in microwave, uncleaned, dirty mini frig, dirty bed sheets and bed skirt, burnt iron board. Sofa was dirty, with trash underneathy. Unbelievable filthiness. In the past, stay was okay, acceptable. This visit was horrible. Not worth paying for in that condition. Despicable

Date of stay: December 2019
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Kevin S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
super8farmersbranch, Guest Relations Manager at Super 8 by Wyndham Farmers Branch/North Dallas, responded to this reviewResponded 8 January 2020

Thank you very much for taking the time to provide feedback. We sincerely regret that the service you received was unsatisfactory. Our colleagues strive to anticipate guests' needs and ensure that guests feel welcome, and we are very sorry that your service experience did not reflect that. We have shared your feedback with the appropriate departments to ensure that it will be addressed. We are also disappointed to hear that the guest room accommodations that were provided did not meet your expectations. It is in our hope that you will consider visiting in the future to allow us the opportunity to serve you again. Thank you again for your sharing your comments.

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Reviewed 23 September 2019

This location is the type you wish you didn’t go to before you even check in. Interior furnishings are like rejects from motel 6. Stains on the furniture make you wonder if you should sleep in the bed or the bathtub.

Date of stay: September 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank dambrose75
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
super8farmersbranch, Guest Relations Manager at Super 8 by Wyndham Farmers Branch/North Dallas, responded to this reviewResponded 1 November 2019

We would like to apologize for the inconvenience that you encountered by not providing an appropriate hospitality experience for you during your recent stay. Your comments have been forwarded to our operations team so that we may make necessary improvements to better the experience of each of our guests. If given the opportunity, we would love to have you back with us again in the future to prove that we are capable of so much better.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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