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Vermilion H

Worked for our needs

3.0 of 5 bubblesReviewed 12 Dec 2021via mobile
The air conditioning went out and would only heat the place. I had to move everything on my own. It is better than other extended stays. The employees are very nice and helpful.

The people over me were loud and stepped so heavily i thought they would fall through.

There are a few restaurants in walking distance.

It was not quiet but doable.

You have to pay for decent internet. It worked and I was able to work remotely without too many outages

Their washer and dryer are nice and take credit cards and have an app function.
Date of stay: December 2021
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ESA GM, General Manager at Extended Stay America - Dallas - Farmers Branch, responded to this review
Responded 13 Dec 2021
Thank you for reviewing your visit. We are happy to know you overall enjoyed your stay with us and that you liked our courteous associates. That said, we are sorry for the issues you with the AC in your room and also for the noise problem you encountered from the other guests. Your feedback is valuable and has shared it with our team to make sure we provide an excellent guests experience. Please come and see us again the next time you are in this area.

Sincerely,
Hotel Management
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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6 - 11 of 62 reviews
Reviewed 19 November 2021 via mobile

Geneshia was exceptional. Thank you so much for the great service and hospitality. She was very professional and willing to serve. Very gracious and pleasant. The room was done with great speed and efficiently. Thank you.

Date of stay: November 2021
Trip type: Travelled solo
Thank RJ5474
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ESA GM, General Manager at Extended Stay America - Dallas - Farmers Branch, responded to this reviewResponded 19 November 2021

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from Geneshia. We work hard to provide high levels of service, so we will share your compliments with her to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon.

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2021

This is the third extended stay area that I've stayed in and I can honestly say that this is the best one by far. The staff has been very helpful and have gone out of there way to make sure that our stay here has been very pleasant and comfortable. From moving us to a different to meet our accommodations, to making sure that the pool area was clean when we had family over to visit. It's in a good area in Farmers Branch with restaurants and stores near by and close to the freeway. I have been here for three months with my wife and 5 year old daughter and we love it here.

Date of stay: October 2021
    • Value
    • Rooms
    • Service
Thank migueldO8996JY
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 October 2021 via mobile

This was my second wonderful experience with the Extended Stay America - Farmers Branch location. My first stay here was between January and March 2021.
I can’t say enough good things about this location, clean m, well managed and well maintained, and about the friendly and professional staff. To mention just a few from this great team: Keisha, Tina, and others. During the emergency situation in February (the snow storm and freeze that hit Dallas), Keisha was there around the clock - literally - and bent over backwards to make sure we were mot affected.
And during my seven week stay, every problem that came up was addressed by Keisha and Tina immediately.
Keisha’s dedication to her guests is exceptional, and I appreciated her attention, care and flexibility in every interaction I had with her.
Thank you, wonderful ladies, for making me feel at home in your hotel.

Date of stay: October 2021
Trip type: Travelled solo
Thank AngieS887
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ESA GM, General Manager at Extended Stay America - Dallas - Farmers Branch, responded to this reviewResponded 31 October 2021

Dear AngieS887,

Thank you for returning to Extended Stay America. We are thrilled to know you loved our well-kept property and that our prime location was ideal for you. We are also glad the extraordinary service you received from our associates, especially Keisha and Tina went a long way in making your stay a memorable one. We will be sure to share your compliments with them. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2021

Catina delivered quality service.Excellent Service definitely will return clean and service was very welcoming.This is a great location to stay with family. The rooms were clean and fresh. Enjoyed you stay

Date of stay: October 2021
    • Location
    • Cleanliness
    • Service
Thank keturahspeaks2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 October 2021 via mobile

We stayed for a family trip we took to Dallas and I was very pleased with everything. The staff was super friendly and helpful. Any time we requested extra towels or anything they brought it to the room fast and without giving us a hard time. The hotel was also very clean and well kept. Definitely recommend staying here!

Date of stay: October 2021
Trip type: Travelled with family
Thank B8563RYtanyam
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ESA GM, General Manager at Extended Stay America - Dallas - Farmers Branch, responded to this reviewResponded 31 October 2021

Dear B8563RYtanyam,

Thank you for choosing Extended Stay America while you were here for a family trip. We are delighted to know you were impressed with the service you received from our excellent associates and that you loved our well-kept property. We appreciate you recommending us to future guests and look forward to welcoming you back soon.

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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