This was my second wonderful experience with the Extended Stay America - Farmers Branch location. My first stay here was between January and March 2021.
I can’t say enough good things about this location, clean m, well managed and well maintained, and about the friendly and professional staff. To mention just a few from this great team: Keisha, Tina, and others. During the emergency situation in February (the snow storm and freeze that hit Dallas), Keisha was there around the clock - literally - and bent over backwards to make sure we were mot affected.
And during my seven week stay, every problem that came up was addressed by Keisha and Tina immediately.
Keisha’s dedication to her guests is exceptional, and I appreciated her attention, care and flexibility in every interaction I had with her.
Thank you, wonderful ladies, for making me feel at home in your hotel.