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Hyatt Regency Dallas
Ranked #22 of 203 Hotels in Dallas
Certificate of Excellence
GreenLeadersBronze level
Houston
Level Contributor
186 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
“Going to need updating soon.”
Reviewed 26 February 2012

Another stay at this nice hotel. You can always expect great service from the staff here and they didn't disappoint this time either. Very courteous as always from the valet to front desk to maids. Only real negative is that the furnishings are starting to show wear. and carpet is worn/dated.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank littlejohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattDallasDFWPR, General Manager at Hyatt Regency Dallas, responded to this review, 2 March 2012
Thank you for your 5-star review of Hyatt Regency Dallas as a place where "you can always expect great service." We appreciate your compliments of our staff from the valet to front desk to housekeeping and have shared this with our entire team. The hotel will undergo a multi-million guest room renovation this year, and we hope you will return to experience our new guest rooms in the future. Please come back soon.

Sincerely,
Fred Euler
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (734)
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Coolum Beach, Australia
Level Contributor
93 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 22 February 2012

If you are here on a conference stay here. If not don't.
Its like Grand central station at breakfast morning tea and afternoon tea. Lift congestion is horrendous at break times.
One featurec that was good was the computer in the foyer to ptint out boarding oasses - that was nifty and totally set up really well all links worked etc
Staff really tried but it was an insane pace of checkin and check outs. Its only 5 minues from JFK museum where he was shot.
Down town Dallas was souless and quite empty.
Hotel rooms were really old and dated furniture - felt pens used to cover scuff marks and bug gouges out of the furniture. Bathrooms tiles not clean and fresh, Toiletries were small and minimum, no extras. We had a sunset suite first night - not worth it at all - and suite was old scuffed furntire, lamps didn't work.
Asked to move rooms because of traffic noise, train noise and then cranes. The pool is the saddest most desperate area.
Extremely disappointing. Staff really really tried hard and couldnt fault them.

Room Tip: High room - get away from train noise Sunset roosm not worth it - you van do to Dallas tower and ge...
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  • Stayed February 2012, travelled on business
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Helpful?
1 Thank MushuAnd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stillwater, Oklahoma
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 February 2012

I booked this hotel via a Priceline reservation. I selected a four star hotel and put my price in. We reserved a room at this hotel and it turned out to be a dump. The room we were given was 2 1/2 stars at best. Beat up furniture, dated decor, and stained carpet. Gross.

I called Priceline and got a 50% refund. If they try to put you in the Skyline wing, find another place to stay. Some rooms might be four star but the entire hotel is not. I was very disappointed thinking I booked a four star hotel and received that room.

Also actually getting to the hotel is confusing not to mention you have to use the valet or pay to park and it is not cheap.

Room Tip: Skyline wing, avoid it.
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  • Stayed February 2012, travelled as a couple
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Helpful?
3 Thank Carly G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
texarkana
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 20 February 2012

Great big hotel in the downtown area. Convient to all downtown attractions and museums etc. Restaurants in hotel bar and coffee shop. Very nice but you will pay for the room and every little thing. ie. Internet,tv,bottled water displayed in room 4.50 a bottle and parking. Nothing for free here! $$$$$

  • Stayed February 2012
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank j w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattDallasDFWPR, General Manager at Hyatt Regency Dallas, responded to this review, 28 February 2012
Thank you for this review from a recent stay at Hyatt Regency Dallas. We appreciate your compliment about our convenient location near downtown attractions and museums. On your next visit we suggest booking one of our packages that includes valuable amenities like Internet and valet parking. Thank you again for your feedback; please return again
soon.

Sincerely,
Fred Euler
General Manager
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2 reviews
Reviewed 20 February 2012

Catchy title of my article right. Some may care to say down right prefect after ready this entire review on historic aesthetics of the Hyatt Regency in Dallas, Tx. If I may be perfectly frank, this hotel is very uniquely special to me I was given the opportunity to view the skeletal structure of the each hospitality department from room service, to the small cafe on the second floor, as well as the mediocre bar decor on the second floor, and the outdated ambience of the ballrooms compared to newly renovated hotels on the Westend of downtown.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mclarry001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattDallasDFWPR, General Manager at Hyatt Regency Dallas, responded to this review, 28 February 2012
Thank you for your 5-star review of Hyatt Regency Dallas. We appreciate your detailed comments regarding the décor of the hotel. Hyatt Regency Dallas will undergo a multi-million guest room renovation this year, and we hope you will return to experience our new guest rooms in the future.

Thank you,
Fred Euler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Dallas

Property: Hyatt Regency Dallas
Address: 300 Reunion Blvd, Dallas, TX 75207-4409
Phone Number:
Region: United States > Texas > Dallas > Downtown Dallas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Green Hotel in Dallas
#12 Business Hotel in Dallas
#14 Family Hotel in Dallas
#16 Luxury Hotel in Dallas
#22 Romantic Hotel in Dallas
Price range (per night): ₹ 9,365 - ₹ 21,378
Hotel Class:4 star — Hyatt Regency Dallas 4*
Number of rooms: 1120
Official Description (provided by the hotel):
Hyatt Regency Dallas is located downtown, conveniently connected to landmark Reunion Tower and historic Union Station. The hotel has 1,120 guest rooms, 42 suites, an outdoor pool and Hyatt StayFit Gym. Conveniently located near the Convention Center, the historic West End District and Dealey Plaza, the American Airlines Center and shopping centers. The hotel also has the longest running AAA four-diamond distinction among convention hotels in downtown Dallas. ... more   less 
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Also Known As:
Hyatt Regency Dallas Hotel Dallas
Dallas Hyatt Regency
Hyatt Dallas

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