I was 28 and March 29 with a work colleague and we found the hotel nice, although I really liked the entrance area with toilet room without a door open ...
The next morning in the lobby bar we asked for two coffees and after 30 minutes we went away without receiving the coffee and this thing was not much appreciated by my colleague. the evening to return to the hotel no one said anything as if nothing had happened. The next morning we asked two other in-room coffee and 35 minutes after we called did not come because nothing in the room (in fact the bill came with the coffee of the day before that we never received. This makes me realize that there is communication between departments and also lack of professionalism in serving the guest, even in hotels because usually you sell services and if these are lacking something gets? Then after several requests we were able to speak to the manager who asked us to apologize 'happened. I would love to thank the Director for his apology but it was all'occorrente the first day of what had happened, perhaps the second day there was no need to apologize. it might have pleased the service of two customers who pay regular fee for a service ... Thanks!
- Official Description (provided by the hotel):
- There is simply no better place to hang your hat (cowboy or otherwise) than the W Dallas-Victory. When in Texas, go big-as in bigger, bolder and brasher at W Dallas - Victory. Our unique and subtle touches including lasso sculptures and armadillo skin embellishments will have you saying WOW at every turn. Just minutes from visionary museums and popular festival sites, our Dallas hotel is the perfect choice for leisure and business travelers alike. ... more less
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- Also Known As:
- w Hotels Dallas
- w Hotel Dallas Tx