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rharri699469

Met my trip needs. Clean and friendly environment.

4.0 of 5 bubblesReviewed 24 Jun 2024
Met my trip needs. Clean and friendly environment. Plenty of room amenities and easy to access ice and vending services.
Date of stay: June 2024
Trip type: Travelled on business
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Reviews (971)
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Traveller rating
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6 - 11 of 971 reviews
Reviewed 15 June 2024

The hotel urgently needs more maintenance and a thorough renovation. Many areas of the hotel look worn and outdated, including the rooms and bathrooms, which are in dire need of remodeling. Additionally, some exit doors can be accessed without any permission, which raises concerns about the security of the property.

Moreover, the breakfast was served at a very early time, making it difficult for us to enjoy it. When we did manage to have breakfast, we found that it lacked variety.

The hotel desperately needs new management. It is unacceptable that guests were smoking marijuana on the premises and that many people who were not hotel guests were occupying the breakfast area, appearing to work on various documents. These individuals seemed homeless, which created an uncomfortable environment for actual guests.

Date of stay: May 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank ricardow2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 May 2024

Three of us stayed for three nights. I usually place some frequently changed clothes and underwear in the drawers of a hotel dresser. But there was no dresser in this hotel, so we could only keep all our folded clothes in suitcases, which was very inconvenient for me. There were no towel racks in the bathroom, so we could only place used towels on top of the toilet water tank. Since the exhaust fan didn't work, the bathroom was humid and smelled bad after using the toilet. The used towels didn't dry out the next day, thus we had to ask for new towels each day. The hair dryer was not working. I went to the front desk asking for a replacement after midnight. The conversation with the staff member was not pleasant. After some unproductive arguments, I was eventually given one he took from an unoccupied room, but I needed to return it in 10 minutes. Other than the above unpleasant experience, the breakfast was good and the location was convenient.

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank TimWa1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vania Bhakta, General Manager at La Quinta Inn & Suites by Wyndham Dallas - Addison Galleria, responded to this reviewResponded 31 May 2024

It's unfortunate to hear you weren't completely satisfied with your recent experience, as we strive to provide all of our guests with a wonderful experience from beginning to end. Please know your feedback regarding our cleanliness, the condition of our rooms, housekeeping and amenities will be addressed with the appropriate members of our team so we may improve for the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2024

Hotel recently remodeled. Very nice room and accommodations, good breakfast, nice staff. Conveniently located to Dallas and surrounding area.

Date of stay: April 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank kathie613
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 April 2024 via mobile

This property is going under serious construction but did not mention about it on website nor upon check in.. found a note as when we get on elevator and surprise as getting off our floor.. I don’t care how affordable this hotel is, they should not allow to check our rooms at least floor that is on construction

Date of stay: February 2024
Trip type: Travelled with family
Thank E_Kim84
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 March 2024

My stay was great, the personal was awesome the room was nice and clean internet was fast I would do it all over again, breakfast was really good perfect temperature my kids had a blast even though the pool was close due to the weather we were able to walk to the restaurants around the corner 10star experience

Date of stay: March 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank alwaysgod7179
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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