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Brigitte S
Springfield, Colorado

Travel

Review of Sandy Lake
4.0 of 5 bubblesReviewed 22 Jun 2020via mobile
Very nice, busy park. We stopped here in Dallas because our son was playing basketball over the weekend. Nice fenced in dog park. Friendly people. All amenities. Will definitely stop there again. Will recommend!
Date of stay: June 2020
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MarySunCom, SUNRV-Reputation Management Team at Sandy Lake, responded to this review
Responded 25 Jun 2020
Hello Valued Guest, Thank you for taking the time out to leave us with a great review. We pride ourselves on providing our guests with a great experience and we're happy to hear that your stay was enjoyed! Hope to see you again soon.

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 6 March 2020

This was our second time using this RV park. It is just outside of Dallas TX so traffic is not a problem. It is a quite resort with a nice lounge and weight room. The swimming pool is regular size like you see behind someones house. It has a nice dog park where you can let them run free. It also has a wash station to clean up you dog from small to large.

Date of stay: January 2020
Thank IowaGasman
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MarySunCom, SUNRV-Reputation Management Team at Sandy Lake, responded to this reviewResponded 7 March 2020

Hello Valued Guest, Thank you for taking the time out to leave us with a great review. We pride ourselves on providing our guests with a great experience and we're happy to hear that your stay was enjoyed! Hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2020 via mobile


We have been traveling for over 3 years, and this is by far the worst site we have ever camped in. To get to the area of camping you had to travel past stored trailers which were an eyesore. Once in the camp, the lots are tight and cramped in. The cement is cracked, and in questionable shape. The site did not have a picnic table, and very little space to put one. If this is a resort, as is its designation, I failed to see it. I would not recommend this RV park to anyone.

Date of stay: February 2020
Thank Dreamer732287
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MarySunCom, SUNRV-Reputation Management Team at Sandy Lake, responded to this reviewResponded 27 February 2020

Hello Valued Guest, We are sorry that you are disappointed but appreciate your feedback. Allow us to take a closer look at this for you. Please contact us at 248-208-2500 option 2 with your information so we're able to assist you better. Thank You

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Reviewed 25 February 2020

I had much higher expectations in Sun RV Resorts as we have recently visited 3 of their locations across the US. We had a 276 mile, Sunday arrival reservation and the office was closed! Nobody bothered to relay this. No welcome letter or instructions for us in the box. I called the #, left message.....nothing. Scoured my emails for a site # to place our home (travel trailer), found what looked to be a site # but didn’t dare drive ourselves into the one lane, jam-packed, go kart road if it wasn’t, so found it on foot and it was empty! Phew! Got in there and spent a good 15 minutes picking up a half a bag of butts, q tips, bottle caps and various old pieces of who knows ( photo) before we could sit outside on the severely cracked and uneven concrete pad and not feel completely surround by trash. The neighbors are cutting and banging on metal in the back of their truck, sparks flying (photo). Still no phone call back. Day 2: Officially checked in on Monday, with the employee casually telling me that no info was left for me because of a Mardi Gras party the night before. Oh, OK! The sign out front for a Super Bowl party is still up as is the freeze warning sign. Then I try to do laundry! So much time and energy spent trying to figure it out because the office doesn’t tell you! You buy a card in one building for $2, the machine only takes 5s & 10s. Had to go get cash out, to find all 4 washers in the closest laundry room full and stopped, then filthy and stinky (pet hair, wet underwear mildewing on top). We soon see that many here are long term if not permanent, a community mixed with travelers, a very non ideal place for those expecting a resort, a SUN resort! Next, we have the local teens walking through our site to get to a break in the wall behind us! Like a back door to this place, I could see a beaten path! The metal workshop at our neighbors continued throughout the week, I mentioned this to the desk clerk today, all the while the phone was ringing, he said as long as it’s quiet at 10 pm it’s okay, I also had to asked for laundry cash so I asked him if he wanted to answer the still-ringing phone first, he said “not really” and didn’t. I figured it did no good talk about the walk thrus or anything with this guy. The laziness and lack of pride in this place wreaks. It is undeserving of the name Sun RV Resort but certainly charges resort prices per night for the travelers. Also, no access to any actual lake, and it’s nearly under a major highway.

Date of stay: February 2020
Trip type: Travelled as a couple
2  Thank Jennifer S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MarySunCom, SUNRV-Reputation Management Team at Sandy Lake, responded to this reviewResponded 27 February 2020

Hello Jennifer, Thank you for taking the time out to share your concern with us. We’re sorry that we fell short on making your experience with us an enjoyable one. To further discuss your concern in more detail, would you mind giving us a call? Our direct line is 248-208-2500, option 2. We’re available Monday – Friday 8:00 a.m. – 5:00 p.m. Thank You.

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Reviewed 7 September 2019

I am so grateful to the Management Team of Sandy Lake RV Resort. Faced with a personal situation, I asked the office team for possiblity of assistance. They listened, looked for a solution and were able to find the perfect resolution. Thank you, Tre,GMgr, Sheila, CSSup, and David, Main. Sup. I will ALWAYs recommend this beautiful park and I will definitely be back again.

Date of stay: September 2019
Thank DriveInStyle
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LC-SunRVResorts, SunRV Sunshine Team at Sandy Lake, responded to this reviewResponded 11 September 2019

Hi DriveInStyle,

Thank you for taking the time out to share your experience with us! We're happy to hear that you've enjoyed your stay. It was a pleasure to have been your host! Kudos to our amazing staff. We appreciate all that they do for our guests and the community in it's entirety! Thank you for choosing Sandy Lake as your destination RV Resort! We'll look forward to seeing you all again soon. Take care :)

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Reviewed 19 August 2019

Awesome RV park short term or long. Friendly neighbors, great pool, great staff, great everything. Laundry facilities are clean and cold which is nice with the Dallas summer heat. Yeah you might be close to your neighbor in some spots but it all works out...great neighbors is part of what makes this RV park fun and livable. Super close (like a mile) to major highways (GB121 and I35) makes it easy to get anywhere in the DFW metroplex. The office staff is always friendly and helpful.

Date of stay: August 2019
Thank rugger4477
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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