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VasiliyShk
Dallas, Texas

Good as for this low price

4.0 of 5 bubblesReviewed 2 Jun 2015
good internet, TV, kitchen but near highway(noisy). Good for its low price. H-Mart and Walmart and other cafe,restaurants here, you even can walk to for 5 minutes . This hotel is for smokers, so your room can have this smell
Date of stay: June 2015
Trip type: Travelled solo
5.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Intown S, Public Relations Manager at InTown Suites Carrollton, responded to this review
Responded 6 Aug 2016
Thanks for the stars VasiliyShk! Since our remodel we have become a non-smoking hotel. Come stay with us again your going to love the new updates!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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4 - 7 of 7 reviews
Reviewed 5 March 2015

My family and i relocated to Dallas area and we needed a temporary place to stay while we set up our business and figure out what area we would like to live in so we decided on Intown because the price was affordable. Well little did we know the staff would be in and out of our room whether we were there or not often unannounced always checking for something multiple times a week! Worst part about it is if your are there when they come they make you leave the room and stand outside. what are they looking for? I agree with the other reviewer who said you feel more like an inmate than a guest with these random checks. Thank God we found and home and will be moving out next week.

Room tip: Doesn't matter they all get searched
Date of stay: October 2014
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
5  Thank 234beth
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Intown S, Public Relations Manager at InTown Suites Carrollton, responded to this reviewResponded 6 August 2016

Thanks 234beth for the review. We're sorry it took so long to respond. We do have house keeping once a week. And unfortunately, the city of Carrollton has pretty strict rules for hotel operators. There are safety checks that must be done in order to stay compliant. We are required to check smoke detector batteries, electrical outlets, and other things of that nature. We're sorry for your inconvenience. Also once a year we have a city inspector who comes to the property, and preforms a health inspection. The inspectors go from room to room, whether they are occupied or not. This happens right around the time it looks like you were here. The good news is it keeps hotels in Carrollton from nasty things like bed bugs and mold.

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Reviewed 27 February 2014

This place is a prison they do random room checks at the wardens choosing you are not allowed to open your window at anytime i was told i couldnt even touch the blinds the laundry machines never work you cant have your door open or sit outside this place reminds me of those prison movies i see on tv stay away

Date of stay: February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
5  Thank Di2v
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Intown S, Public Relations Manager at InTown Suites Carrollton, responded to this reviewResponded 6 August 2016

Thanks Di2v for the review. Also to you, sorry our response took so long. Allowing you to open your window or keeping your door open might allow an inmate to escape. We do not have blinds anymore since our remodel. And work details for the laundry are reserved for good inmates. I can see from your review we must take away your TV privileges too. I must go now so they don't revoke my internet privileges for talking to an ex-inmate. Hope things are going well for you on the outside. On a serious note, since your review we do refer to our GM as The Warden.

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Reviewed 11 February 2014

This experience was awful housekeeping is horrible the cable went out they said they were getting an upgrade to HD But the service was out all day what upgrade does that? Comforter smells like every stinky butt that slept in this bed. I can go on all night with complaints but I'm a stop now. Oh it feels like the bates motel ok now I'm scared.

Date of stay: February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank Flora5000
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Intown S, Public Relations Manager at InTown Suites Carrollton, responded to this reviewResponded 6 August 2016

Sooooo sorry this took so long for a response to your review. But the good news is, since you wrote this review two years ago, we did upgrade to HD. It's satellite now, no more cable. We just finished a complete remodel, with brand new comforters, so no more stinky butt smell. The entire housekeeping staff has been replaced. And you can watch the Bates Motel Series on our new 42" HD flatscreen TV, that we have installed in every room. (BTW love the Bates Motel series.)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC