Please, do not bother making a reservation at this establishment, it is pointless. You will have to wait 45 min. or more.
I had made reservations a day in advance for a birthday party of 8.
We walked in 10 min. early. They stated, "Oh, we sorry, table not ready, you will have to wait". And we said, OK, thinking it would be a short wait, So we waited in the front area for 20 min, 30 min, 45 min. Small parties were coming and going. It was getting totally ridiculous. They had double booked the tables. And the excuses they were giving were totally ridiculous. The night was growing older, so to insure that we had a dinner this night, we left.
I am happy to say that we are not unreasonable people, however if you have a problem with no shows, then start taking a credit card number when you book the reservations. This will insure compensation for no shows. Or, if this isn't satisfactory, then don't take reservations at all. First come, first served.
In the end, this did not ruin our birthday dinner. We simply walked across the parking lot to another restaurant that sat us within 10 min.
Get it together, stop lying to the customers and do the right thing!!
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