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“Don't Bother Making a Reservation!! It is pointless!!”
Review of Hibachi Teppanyaki

Hibachi Teppanyaki
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Ranked #24 of 140 Restaurants in Burleson
Cuisines: Japanese
Restaurant details
Reviewed 3 December 2017

Please, do not bother making a reservation at this establishment, it is pointless. You will have to wait 45 min. or more.
I had made reservations a day in advance for a birthday party of 8.
We walked in 10 min. early. They stated, "Oh, we sorry, table not ready, you will have to wait". And we said, OK, thinking it would be a short wait, So we waited in the front area for 20 min, 30 min, 45 min. Small parties were coming and going. It was getting totally ridiculous. They had double booked the tables. And the excuses they were giving were totally ridiculous. The night was growing older, so to insure that we had a dinner this night, we left.
I am happy to say that we are not unreasonable people, however if you have a problem with no shows, then start taking a credit card number when you book the reservations. This will insure compensation for no shows. Or, if this isn't satisfactory, then don't take reservations at all. First come, first served.
In the end, this did not ruin our birthday dinner. We simply walked across the parking lot to another restaurant that sat us within 10 min.
Get it together, stop lying to the customers and do the right thing!!

    • Value
    • Service
    • Food
2  Thank susan712626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (41)
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4 - 8 of 41 reviews

Reviewed 2 September 2017 via mobile

This has been our favorite Hibachi place for years. We went for lunch on a Saturday, which we never do. However, I knew they still served their lunch specials on Saturdays. So we go today, we were handed the lunch menus. Then our waitress takes them and tells us they only serve the dinner menu on weekends now. Oh ok. Whatever. We order. Our chef was great and very entertaining. Our waitress, not so great. We hardly saw her. Anyways, we are all done eating. They have a rewards type card system with 5 star. I give her my card to add the points for today. We don't give out points for rewards on the weekends. Well that's stupid. But whatever. I'm reading over our ticket. Bud light bottles $5 each. WOW! Plus we had to pay an additional $2 each to have the fried rice with our dinner portions. For 2 people the bill was $70. That's crazy. The waitress just kept saying, we've made a lot of changes. Well apparently. The other people at our table had a to go order and she had to pay 2 separate tickets because their to go orders are in a different system. Their changes were not made with their customers in mind. However they were made with their pockets in mind.

1  Thank Jessica A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2017

I have eaten sushi at Hibachi Teppanyaki several times, both for lunch and dinner, and have always enjoyed the meals but have not tried the hibachi side of the restaurant... The sushi is fresh, the restaurant is clean and the servers are very attentive...

1  Thank Shawn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2017 via mobile

Great food and entertainment! The owner always seems to be there to make sure everything runs smoothly. Good bar drinks!

Thank MelissaGloe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2017 via mobile

This is my 2nd time here. First time was a birthday celebration. This time I came for lunch. I love the atmosphere and the food is excellent.

Thank texashappytrails
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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