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Review of COUNTRY HIDEAWAY

Country Hideaway Cabin
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Country Hideaway Cabin
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Average
3 reviews
Country Hideaway Cabin
Living Room
Living Room and Dining Area
Kitchen and Dining area
Kitchen
Bedroom
Bedroom
Bedroom
Loft Bedroom - 2 bedroom cabin in Pigeon Forge TN
Pool table area
Upstairs area
Hot tub
Hot tub and swing
Deck
Deck
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Overview
Holiday Rental House -
2 Bedrooms, 2 Bathrooms, Sleeps 4
Sevierville, Tennessee

Reviews from our community

Average - based on 3 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
mshelley3...
Sanders
1 review
“Cliff Hideaway...No View”
Reviewed 12 October 2014 for a stay in October 2014

Where to start... It's a lovely cabin but not well taken care of. We paid a $60 cleaning fee and are still wondering what for. The bed linens and towels smelled like b.o. The floors haven't been mopped since it was built as was evident by the thick layer of black filth on our socks.
When renting the cabin we weren't told we had to hike over a hill to get to it. (25' straight down). The steps were nice but just try hauling all your crap back up the hill 15 times. My mom has hip issues and had I known we wouldn't have made her drag her rear up and down the steps only to be miserable.

On the bright side, the raccoons had an enjoyable time tearing out the trash as did the squirrels zipping down the tin roof all night long. That part was kind of amusing especially when they'd lose their nuts and then we'd hear them roll back down.

It's a beautiful place, but seriously needs updating, and a good ole fashion scrubbing inside and out.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
15 Oct 2014
After reading this review, we went back to this reservation. It seems like this cabin was booked online and not over the phone with a reservationist. Also, it looks like there was a call placed to make sure that everything was good at the cabin after check in and it is noted the guests reported everything was fine at the cabin. I have not found any reports regarding any unhappiness at the cabin during your stay or after your check out. The cleaning fee is for a contract cleaning company to come out and clean the cabin upon your departure. If at anytime you are unhappy with the cleanliness of the cabin, please call our office immediately and we will send that company right back out. The linens are sent out to a professional laundry company to be washed, dried and pressed. Anytime you book a cabin online and have any special needs for the cabin or any questions please call our office so a trained reservationist can answer any questions you may have or direct you to the perfect cabin that will fit your needs.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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