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“Perfect weekend stay”

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Best Western Plaza Inn
Ranked #14 of 91 Hotels in Pigeon Forge
Certificate of Excellence
Virginia
Level 3 Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Perfect weekend stay”
Reviewed 29 May 2012

We reserved an indoor pool room because of the kids. We love to stay here! We have been staying here for almost 14 years. Never had any complaints and this stay was even better than before. Our room was right at the pool. While in the pool there were some kids throwing a plastic football and not willing to move to let us swim. So we got in the hot tub and then my husband and daughter got in the pool. My daughter got hit in the face with the ball and then my husband got hit in the back. My oldest daughter and I were sitting in the hot tub and got the water splashed in our eyes, due to the football. That was it. I called the front desk and they took care of it immediatley. We needed a roll away but they don't have them. So we got extra blankets to make a bed in the floor for one of the kids and they loved it. We had to cut our stay short due to a death in the family. The front desk was so polite and we got a refund instantly. No question, no nothing. I love this place. So clean, the food for breakfast is more than enough to eat. Their location is perfect! We will keep staying here as long as they stay open and we are able to travel!

Room Tip: If you want a peaceful room, try the mountain view rooms. The pool areas are noisey due to the fun o...
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  • Stayed May 2012, travelled with family
    • Value
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2 Thank luv2vacate45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (203)
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Pierre Part, Louisiana
Level 5 Contributor
91 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 28 May 2012

We didn't have a reservation and didn't have any problem getting a room for the night. Our room over looked the indoor pool and had a fireplace. We paid a little over a hundred dollars for the night. We were only staying the night. The room was already taken for the next night any way. It was very clean.

  • Stayed May 2012, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sl111359
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville, Tennessee
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 May 2012

We were heading to Dollywood for a day and since it was just a short weekend visit we picked the Best Western Plaza Inn from the internet based on the price and location. We were amazed when we arrived and checked in at how nice the hotel was. The rooms were very nice and clean and we were very happy with how large the room seemed to be. The staff was very friendly, as we had 2 teen girls with us and had to approach the front desk twice due to room keys locked in the room. We got a balcony room on the 5th floor and enjoyed sitting on it and relaxing. We had the parking lot and one of the 2 pools below our balcony, however the balcony rooms are all located in the back section of the hotel so it is very quiet. The rooms are described as "Mountain Vew balconys" and while you can see the mountains in the distance, don't go expecting secluded mountain views. But that said, it is still a nice, relaxing view. We are headed back to Dollywood in June for another weekend visit and I already have a room booked here for that stay as well.

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Joe E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morristown, Tennessee
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 May 2012

This hotel was quite nice. When I arrived, the desk clerk sent me to a room that was apparently out of order, as there was caution tape blocking the door. I drove back to the office and alerted him to the situation. He graciously apologized and switched me to a room just a few doors from the office. The room was average. I expected a flat screen tv, but they still have the old tube tv's...which isn't big of a deal. The beds were absolutely not comfortable, though. I think it's time to invest in some new mattresses. They have an indoor and outdoor pool, which were both open. We stayed mainly at the outdoor pool since the indoor pool has rooms right at it. The water was heated and was a very nice surprise for the middle of March. This hotel is located very close to Dollywood, which is where we were headed. All in all, pretty good deal.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mtownpol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 April 2012

The hotel was very nice however a couple if downfalls. We took the river view which was more a parking lot view. Also they had a pool right by our side of the hotel however it was not open. We had to go all the way to the front to swim. Beyond that! They were awesome!!

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank amy0786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plaza Inn

Property: Best Western Plaza Inn
Address: 3755 Parkway, Pigeon Forge, TN 37863-3813 (Formerly BEST WESTERN Plaza Inn)
Phone Number:
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#12 Romantic Hotel in Pigeon Forge
#15 Family Hotel in Pigeon Forge
Price range (per night): ₹ 5,608 - ₹ 11,345
Hotel Class:2.5 star — Best Western Plaza Inn 2.5*
Number of rooms: 201
Reservation Options:
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Also Known As:
Best Western Plaza Hotel Pigeon Forge
Best Western Pigeon Forge
Pigeon Forge Best Western

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