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“will stay again , it was a great hotel”

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Riverside Motor Lodge
Ranked #44 of 92 Hotels in Pigeon Forge
Certificate of Excellence
Reviewed 28 June 2011

it was a cool hotel we had been driving for about 5 hours we were just looking for some where to stay , we stopped to check in and got a room. we were happy with the room they had a indoor heated pool and an outdoor seasonal pool shared with the other hotel it is not heated. the outdoor pool i would not reccomend for small children , because on one end of it it is 10 foot deep . however the tvs could be updated. they have a sun deck on the 3rd floor (out of 5 floors) .and they have free unlimited coffee in the lobby. it would be good for about a week vacation only. the houskeepers were nice. you have two double beds and a fold out couch. i will stay again. also it has a good cold air conditioning

  • Stayed: July 2010, travelled with family
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Thank cmv11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (173)
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156 - 160 of 173 reviews

Reviewed 25 April 2011

After reading some of the reviews on here, I was a bit worried, but we decided to check it out out for ourselves. We had a coupon for the 2 bedroom family suite - buy one night for $69.97, get the second night free. The motel was right on the Parkway, and convenient to Golden Corral, Corky's BBQ, and several other restaurants, as well as the grocery store. We ended up staying 4 nights. Our suite had a room with a queen sized bed, full size sofa sleeper, TV, table, fridge, microwave, toaster, stove/oven (2 burner stove), coffee maker, sink, cups, plates, silverware, a few pots & pans, sink, & dish detergent. The only thing lacking was a dish towel, but hand towels served the purpose. The second room was good sized, and had a large dresser & it's own TV. Bot rooms were spacious, but when we pulled out the sofa sleeper we moved the table into the other room. We also had a gas fireplace, which was still usable, even though we were told it had been turned off.

The rooms were very clean, the bathroom was clean, and we were provided with extra towels, pillows, and soap when we asked for them. They have carts to take your luggage up in the elevator. The heat and air conditioning worked well, and weren't noisy. There were a number of other families with children staying there. Not to sound snobby, but we looked at the vehicles in the parking lot, all were pretty new and in excellent condition, telling us that these families felt the motel was acceptable for their families. There is a small indoor pool, with one corner devoted to a jacuzzi. Our kids met up with some other kids there, and spent time playing in the pool, and socializing on the 3rd floor balcony that was set up for sun bathing and relaxing.

Yes, the decor is a tiny bit dated, but it's a motel, not your home, so for a few nights what difference does it make? My only negative comment is that they have standard hard motel mattresses, but they were not uncomfortable. We had compared prices of other motels offering family suites, and this one offered the best price of any.
We were very satisfied, and will definitely stay here again.

Room Tip: use the coupons to buy one night get the 2nd free
  • Stayed: April 2011, travelled with family
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1  Thank Willow1400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2011

My husband and I went there for a mini get away ; the refridge didn't have a tiny freezer ( which we needed , to keep a cooler thing frozen; my husband is diabetic ) ; so we had to keep this item in the main office til we checked out . The refridge had stuff dried in the bottom , there was paper on the floor near a trash can the day we checked in and was also there the next day after the housekeeper had been there . We made coffee the first night ; I had some with cream and poured the rest in the sink / sink was not cleaned by housekeeper . The room has a small stove top ; the burners had lots of crumbs inside . Also the sofa had lots of stains on it . We had stayed there before ; but we have no plans to do it again . I did tell the checkout person that I did take photos .He said if I had told him the day before about all this he could have done something about it . DUH !!! Why not keep an eye on things and you wouldn't have to be told by the guest .

  • Stayed: February 2011, travelled as a couple
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Thank Becky5825
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2011

It had snowed 8 to 10 inches a few days before our New Years trip. When we arrived in Pigeon Forge and paid for our cabin (we had a cabin reserved for our 4 day stay) we discovered after going out to the cabin we couldn't get to it because of the snow & ice. We went back to the cabin rental company and after talking to them about the situation they refunded our 1ST night so we had to find a motel..... Quick! The Riverside Lodge was like just around the corner from the cabin rental company. Front sign said "VACANCY" so we went in and got a room. (didn't want to compare all the motels in the area due to we might not get one if we waited) We were put on the 2ND floor in a one bed room. The room was like a "mini-suite" It had a jacuzzi tub (which we did not use) a fireplace (gas) it was nice and kept room warm, mini-frig. (ours worked good....kept our food cold that we had took up with us) mini-stove, kitchen sink, TV (had plenty of channels and it was good) pots, pans, dishes (which we did not use) had a coffee pot (but no coffee) a couch, table & 2 chairs, and internet service and it (internet service) was GREAT! The bathroom area was big, in the jaccuzzi tub area was also a hand sink (this area was "open-area"....no closed doors) Behind the closed door (bathroom) was the toliet, another hand sink and a tub/shower combo. Bed slept good (but we were very tired and fustrated over not getting to our cabin so we could have fell asleep any where) But the neighbors were very noisy. We were woke up around midnight by someone checking into next room. His daughter would not open the door to let him in so he just stood outside banging on door & yelling (the banging rattled our windows) Woke several up in motel (one even opened his door and got on to him) We were woke again early in morning (4AM & 5AM) by running water and doors slamming. (this is one reason why we rent a cabin in the area) This motel is a older motel, some things could be updated and some things have been updated. For one night it was just fine but I don't think I would stay here for more than 2 nights. We would stay here again if we encountered the problems with the cabin again.

  • Stayed: December 2010, travelled as a couple
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1  Thank TennesseeJustme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 November 2010

When arriving in the room the refrigerator was not working. We waited over 30 min. for the maintenance person to get it (supposedly) fixed. We had dinner from an expensive restaurant & champagne that needed to be chilled. It was supposed to take 1 hour to get cold and only stayed cool at best. No one ever bothered to call to make sure it was working. The person at the desk was not apologetic either when we first told him. We had been traveling all day and were too tired to get dressed and go down again. Supposedly they didn't have any more jacuzzi rooms. We made due with ice from the ice machine. So we are about to get in the jacuzzi and guess what, it was not working. I tried numerous times on the switch to turn it on. We didn't even bother to tell them we were so over it. Last year we went there and had the same exact room. We told them when leaving that the jacuzzi did not work but that time it was our fault because we did not know how to turn it on. Now I'm wondering if it even worked last year. One of the reasons we liked that hotel is because Food City is right next door which is very convenient. It was also close to the places we wanted to visit. If the amenities worked it would have been nice (jacuzzi, fireplace, stove, microwave, full size coffee machine). One more thing, there is no complimentary coffee, even for two. So if you dare, bring your own coffee. We were told by an employee we could get some downstairs. I go down another time to find out, if they have coffee you can have some. They did not. So our money will go elsewhere from now on.

  • Stayed: November 2010, travelled as a couple
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1  Thank aprincesss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Riverside Motor Lodge

Address: 3575 Parkway, Pigeon Forge, TN 37863-3809
Phone Number:
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Romantic Hotel in Pigeon Forge
#25 Family Hotel in Pigeon Forge
Price Range: ₹ 5,676 - ₹ 17,674 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Riverside Motor Lodge 2*
Number of rooms: 56
Official Description (provided by the hotel):
Nestled between Old Mill Avenue and Dollywood lane in Pigeon Forge, Riverside Motor Lodge has everything you need to make your vacation complete. From our wide range of suites to our over sized Penthouse, no matter what the occasion we have what you are looking for. Our heated indoor pool offers fun and relaxation even through the coldest winter days while the fireplaces in our family and honeymoon suites wait to warm you back up. Before you settle for another standard room come see what a Riverside Vacation is all about. ... more   less 
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Also Known As:
Riverside Motor Hotel Pigeon Forge
Riverside Hotel Pigeon Forge

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