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All reviews singing santa cookies santa claus themed hotel pecan pie courtyard view year round hershey kisses omelet station hot cider omelet bar decorated beautifully breakfast buffet is made to order omelets hotel is beautiful waffles love this place
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Reviewed 3 November 2016 via mobile

This place is exceptional! Greeted so graciously at the front desk with smiles, Christmas spirit and delicious homemade cookies. I had 2 trees decorated beautifully in my 2 room suite. The entire hotel was meticulously decorated and not only was it beautiful, all the ornaments and Christmas decorations were clean, no dust !! They take great pride in maintaining this hotel and it's evident that they do. The room was very clean and everything was just perfect. The buffet breakfast was delicious. I like The Inn at Christmas Place attention to detail.

Going to bring my entire family back here!

Date of stay: November 2016
Trip type: Travelled as a couple
2  Thank 172tamib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KKinFB, Owner at The Inn at Christmas Place, responded to this reviewResponded 7 November 2016

Thank you so very much for your kind review, and for noting the Christmas Spirit at our hotel, which comes from each and every staff member who take pride in providing an amazing experience for each guest. From the friendliness, to the decor, to the attention to detail in the cleanliness throughout, to the wonderful breakfast buffet, we appreciate you commenting on what we strive to excel in each and every day. Again, thank you for your review, and we wish you a very Merry Christmas !

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Reviewed 2 November 2016

great atmosphere and very nice staff. great breakfast in the mornings and clean with in and outdoor swimming pools. have entertainment like music and visits from santa for the kids. great coffee, lemonade and other treats to enjoy> price was fair considering what you get.

Date of stay: July 2016
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank leighr283
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KKinFB, Owner at The Inn at Christmas Place, responded to this reviewResponded 7 November 2016

Thank you for your kind review! We are so glad that you experienced a visit from Santa and enjoyed other treats too! And we appreciate that you commented on the value you received as well. Thank you for taking the time to write a great review and we wish you a very Merry Christmas !

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Reviewed 1 November 2016

We stay here 4 times a year. Our 6 yr old loves all the decorations, water slide-pool, concert with Santa and the options at breakfast should please anyone. The staff is beyond friendly and polite and makes this our pick every time in the smokies. Look no more you've found a home at the inn. During the month of December it even offers a lot more activities for families, we built gingerbread houses, live local talent concerts. Top notch and worth every penny. Don't forgot about the milk and cookies after the concert, cookies every night at the front lobby area and plenty of sugar snacks left by housekeeping. This is a tradition my wife and I started and now my daughter loves it!

Date of stay: October 2016
Trip type: Travelled with family
2  Thank TomFloCurtis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KKinFB, Owner at The Inn at Christmas Place, responded to this reviewResponded 7 November 2016

Oh! Your review had made our day! We love family traditions, and are thrilled that your family has chosen to make visits to The Inn at Christmas Place a special family tradition with your daughter. What a compliment! Thank you for the kind review and we look forward to welcoming you back soon! The calendar in December is full of wonderful craft events, musical concerts and other great activities, and we hope you are planning to be here sometime during that month, coming up soon. We can't wait to see you all!

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Reviewed 31 October 2016

Where do we start?!!
WOW!! You walkup to a beautiful wood finished lobby and two doormen get the door for you, then you check in and they have warm cookies at the front desk! We received a credit for the Christmas store just for staying at the hotel. We got to our room, and they had hand signed a beautiful ornament for our Christmas tree with our names and our anniversary date on it! I wondered why they asked us what we were celebrating when we reserved the room. The room is beautiful, and it has a lit Christmas tree in it that you can turn off when its bed time, and the high ceiling and room accommodations were absolutely first class. Then in the morning, an amazing made to order breakfast that is one of the best included breakfasts I have ever had! The whole experience was probably the best hotel experience we have ever had! We already reserved 2 more nights!! I highly recommend this amazing hotel!!! OH--the mattress was amazing, turns out they sell the mattresses because they have a special patent on it that is exclusive to the inn at Christmas place!

Date of stay: September 2016
1  Thank photoman420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2016 via mobile

Don't stay here if you plan to do any work or post on Facebook. My Job involves posting on Facebook two or more times a day. No service at the hotel. The bellman told me to go to my room and it might be better. It wasn't. I had to walk next door to Starbucks to post!

Date of stay: October 2016
Trip type: Travelled with friends
Thank Linda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KKinFB, Owner at The Inn at Christmas Place, responded to this reviewResponded 7 November 2016

Thank you for letting us know about your experience., and we are very sorry that the wifi connection was not working for you during your visit. We would love to learn more about it and would greatly appreciate it if you would give us a call at 865-868-0525 or toll free at 888-465-9644 and ask for our IT department. We do have high speed internet connection throughout the hotel, provided by Charter, but apparently it was not available to you. Thank you again for letting us know about the difficulty during your visit and we hope to hear from you soon.

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